Xbox Series X Keeps Causing our Blu-Ray Player Tray to Open???

I only have one 4K Blu-Ray Player. It's my Xbox Series X.

To be fair, on the Xbox Series X official page, there is no mention of 3D so it can't be expected:

"Optical Drive. 4K UHD Blu-Ray"

As to not having a state of the art player, not surprised there either....a £450 ($500) console is not expected to have a blu-ray player that would cost probably £200 standalone

@dude, I think they say that cause your not allowed to comment about future hardware the other person may have not known and said it out. but lets all ask our selfs this...a blu-ray player plays blu-rays regular or 3D why would Xbox one will be to only Blu-ray
player on the planet that plays regular blu-ray? regular blu-ray and 3D blu-rays use the same disc fame format just written diffrently on the disc but both can be picked up by the same laser, yes yes, and yes It plays 3D movies and games

I got a response from Customer Service: no support for Dolby Vision on Blu-ray app on Xbox One X at the moment (not even on Xbox Series X).

They said they are working on that, since a lot of people made complaints about this issue. I hope it's true, it's ridiculous to not support Dolby Vision nowadays on a device that has been promoted as a valid Blu-ray player.

Hello SonicXHero, My name is Khaji I am the independent advisor and I will be happy to help you today.

I'm sorry to hear that you're experiencing issues with Blu-ray playback on your Xbox Series X. I can offer some steps you can try:

1. Make sure your Xbox Series X is running the latest system software. Updates often include bug fixes and improvements that can address issues with Blu-ray playback.

2. Some Blu-ray discs require firmware updates for proper playback. Check for any available updates on your console.

3. On your Xbox Series X, navigate to Settings > Disc & Blu-ray > Persistent Storage, and select "Clear Persistent Storage." This will clear any temporary data that might be affecting the playback.

4. Go to Settings > Disc & Blu-ray > Blu-ray > Persistent Storage, and select "Reset Blu-ray." This will reset the Blu-ray settings to their default values.

5. If possible, try playing other Blu-ray discs to see if the issue is specific to certain movies or if it occurs with all discs. This can help determine if the problem is related to the console or the specific Blu-ray discs.

It's worth noting that occasionally, certain Blu-ray discs can have compatibility issues with specific players or consoles. If the problem persists with multiple copies of the same disc, it's possible that there may be an issue with the disc's encoding or compatibility with the Xbox Series X.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.