Xbox Series X is Still Crashing

Sparky0566 · Jun 3, 2021

So I sent my system back that I bought dwy 1, back in April, they send me a different one. I've finally got time to play it and this is happening.

I was playing jurassic world and all of a sudden black screen and it went back to the xbox dashboard.

Today I was playing planet coaster and all of a sudden, the screen went black, my TV logo came on the xbox light was still on... about 4 mins later I was back in the game as if nothing happened..

I'm really getting tired of this.. I sent first one back because it was shutting off. This is ****..

Anyone else?

:)

Cameron King3

It crashes on me no matter what console I'm on I'm so sick of app crashing on me every 30 minutes i use xbox series s series x and pc and still does same thing app crashes and I have to start it back up

Kevin Robinson1

Installed fh5 again it syncs starts loading then still crashes the save can't be corrupt because it works on cloud play Xbox series x don't know what to do

Seryana

It's manually set to HDMI already and settings saved. Console has been restarted several times since then (especially when Halo Infinite is crashing the XBOX Series X again -_- )

Still asynchronous.

XBF Ihssane Z

In this case, I recommend performing a Soft Factory Rest Xbox Support by selecting the following:
Reset and keep my games & apps. You should use this option as your primary choice when troubleshooting. It will reset the OS and delete all potentially corrupted data without deleting your games or apps.
One more thing to check is the HDMI cable as it might be the cause of the issue. However, If the issue still persists, your console may need to be serviced. Go to Device Services to submit a repair request. Getting your Xbox device serviced | Xbox Support

Sparky0566

Hi. Why would I have to do this when it's a new replacement system from Microsoft?

Xbox Series X is Still Crashing