Xbox series X is broken

Discus and support Xbox series X is broken in XBoX on Consoles to solve the problem; When I boot up my Series X the console begins to spam the A button even without a controller connected. This makes it impossible to navigate the menu /... Discussion in 'XBoX on Consoles' started by MaD M11T, Nov 9, 2022.

  1. MaD M11T
    MaD M11T Guest

    Xbox series X is broken


    When I boot up my Series X the console begins to spam the A button even without a controller connected. This makes it impossible to navigate the menu / Home Screen. If I somehow manage to navigate the spam to open a game. There is no spam in the game even after turning my controller on. However when I then press the Xbox button to bring up the menu the spam begins to start again making it impossible to exit a game or even do anything. Please help me ?!?!?

    :)
     
    MaD M11T, Nov 9, 2022
    #1
  2. HaydnWynder Win User

    Xbox series x not loading certain games. Just take me back to the dashboard without a error message

    K but my (broken) series x I bought brand new that you guys sent me isn’t available for refund or replacement. If you send me a broken console I should get either of those.
  3. JosefLBohorquez Win User

    Xbox series X is broken

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Mad.

    Additional information is needed, please tell me:

    When this started to happen?
    Are you using an insider build / beta OS on your console?
    And what did you tried so far to fix this
    In that way I can advise you different things or how to proceed

    In the meantime, try power cycling your console
    1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
    2. Unplug the console's power cable from the console and from the power outlet. Wait 5 minutes.
    Important: Be sure to wait at least 5 minutes. This step resets the power supply.
    3. Plug the console power cable back in.
    4. Press the Xbox button on your console to turn it on.
  4. KindGryphon Win User

    Xbox Series X broken

    Is this a possibility if I already got my console back to the retailer?
    You'd have to get it back from them. Microsoft would want you to send it into them for any repairs/replacements
  5. Obsessive Power Win User

    Xbox Series X broken

    Sorry about your problem there.

    You should set up a repair/replacement order with Microsoft directly. This will be much faster than waiting for the retailer to replace it.
  6. Simon Wehrli Win User

    Xbox Series X broken

    Is this a possibility if I already got my console back to the retailer?
Thema:

Xbox series X is broken

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