Xbox series X headphone and tv audio

Hello jesseinsf94122,

Thank you for posting in Microsoft Community.

Based on your description, you are experiencing audio lag issues with your Xbox Series X. As a Microsoft customer support agent, I can assure you that we take all customer feedback seriously and strive to provide the best possible support.

Regarding your issue, have you tried connecting your soundbar directly to your Xbox Series X instead of through your TV's eARC connection? This may help to eliminate any potential lag caused by the TV.

Additionally, you may want to try adjusting the audio settings on your Xbox Series X to see if that helps.

By the way, do you mind testing the audio lag in these setups:

• Xbox Series X (using HDMI 2.1 connection) - Samsung Neo QLED 4K Smart TV (2022) (QN85B)
  
• Xbox Series X (using HDMI 2.1 connection) - Samsung Neo QLED 4K Smart TV (2022) (QN85B) - any headset/headphone compatible with Xbox Console
  

Let me know if you experience same audio lag with the above set up. If yes, this could have something to do with the update of Xbox Series X and reporting this concern to the Team Xbox will help as they would replicate and investigate the issue. However, if this issue happens only when using the soundbar you may need to look for settings for the soundbar to produce the audio without lag (delaying) it.

We have notice that you've done extensive troubleshooting for your audio set up and yet the audio lag persists. You may try the troubleshoot audio steps from this support article: Troubleshoot audio on your Xbox console | Xbox Support. If you already performed this then, consider consulting your soundbar manufacturer for performance specifications.

Sincerely,



Microsoft Community Moderator

I am have an audio lag on YouTube TV series X

Don

Even though i use the dolby atmos app with my steelseries arctis 9x headset i can no longer turn off hdmi audio to my tv speakers

all i get is an error message to check my audio receiver. irrespective of the headphones being powered on or not.

its been working fine since launch, this started happening immediately after installing the september update on my series x

windows sonic gives the same message if selected, as does dts:x for headphones

nothing at all allows me to turn off hdmi audio to the tv speakers.

An Xbox Series S user from China, this "HDMI audio > off" works fine since I brought the console.

But I experience the same problems in my console after install the latest system update on Sept. 2021.

Now at night I could only mute my monitor to make it quiet and only sound through the headphone which is connected with the gamepad. My monitor does not have an remoter and its progress to mute the speakers makes me annoyed...

Fix the problem as soon as possible plz.

Hey SeanTheKing87,

If your Xbox 360 and TV are connected via HDMI, the headset's RCA splitter cable (included) will need to be connected to 'AUDIO OUT' jacks on the back of your TV.

Not all TV's have AUDIO OUT jacks. You may check the specifications of your TV online or in the manual to determine if it has stereo AUDIO OUT. Alternatively, you may connect the headset directly to a headphone jack on your TV if it has one.

If your TV does not have AUDIO OUT jacks or a headphone jack, you will need the Ear Force Xbox 360 Audio Adapter Cable.

Good Luck!

Your friend,

Soviet

Hi, Lukas! thank you for your reply.

If I'm not mistaken, your headset came with a volume/mute control module that needs to be plugged in via USB. Are you, by any chance, using it with your console?