Xbox series x hdmi port problems and console not turning on

I had the same / similar issue with my old 4K 60hz none HDR / HDMI 2.0 monitor when watching movies and some times in games with the Series X,

As soon as i upgraded my monitor to a 4K 144hz monitor that has HDR / HDMI 2.1 ports, i no longer had this problem,

I'm not sure what the problem is, but my guess is that the HDMI 2.1 port on Series X doesn't play well with HDMI 2.0 port of monitors, or it's the Series X trying to force HDR on, even if the monitor does not have / support HDR and the HDR in Series X menu's is turned off.

I have almost the same problem except the error message says

“if you’re using Xbox series X/S, note that HDMI audio can’t be turned off. In other consoles, either optical or HDMI audio must be on. (0x80bd0009)

Why can’t I turn off hdmi audio on Xbox series x it makes no sense?

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

I'm sorry to hear that you're having trouble getting your Xbox Series X to work with the HDMI cable it came with.

Make sure the HDMI cable is securely plugged into the correct HDMI port on your TV and your Xbox Series X.

Try a different HDMI port on your TV to see if that fixes the problem.

Check for any visible damage to the HDMI cable, such as frayed wires or bent connectors. If you find any damage, try using a different HDMI cable.

Power cycle your TV and your Xbox Series X. To do this, turn off both devices, unplug them from the wall, and wait a few minutes before plugging them back in and turning them on again.

Check for any updates for your TV or Xbox Series X and install them if necessary.

And what if I buy a cable will it work

The Xbox Series X will come with a HDMI 2.1 cable,

But whether you use a HDMI 2.1 cable or not, the HDMI port on the TV needs to be HDMI 2.1 to achieve the 120hz refresh rates at 4K.

using a HDMI 2.1 cable on a TV port with HDMI 2.0 will still only limit the Xbox Series X to 60hz refresh rates.

[table][tr][td]Xbox Console HDMI Port[/td][td]HDMI Cable[/td][td]TV HDMI Port[/td][/tr][tr][td]Xbox Series X, HDMI 2.1[/td][td]HDMI 2.1[/td][td]HDMI 2.1 = 4K at 120hz[/td][/tr][tr][td]Xbox Series X, HDMI 2.1[/td][td]HDMI 2.0[/td][td]HDMI 2.1 = 4K at 60hz[/td][/tr][tr][td]Xbox Series X, HDMI 2.1[/td][td]HDMI 2.1[/td][td]HDMI 2.0 = 4K at 60hz[/td][/tr][/table]

So o can connect the hdmi 2.1 to a regular 4 k 2.0 hdmi port but I will not get the full experience or
there will be like some xbox series xs that have different cables.

No, The Xbox Series X has a HDMI 2.1 port therefore it will always ship with a HDMI 2.1 cable,

[table][tr][td]Xbox Console HDMI Port[/td][td]HDMI Cable[/td][td]TV HDMI Port[/td][/tr][tr][td]Xbox Series X, HDMI 2.1[/td][td]HDMI 2.1[/td][td]HDMI 2.1 = 4K at 120hz[/td][/tr][tr][td][td][td][/tr][tr][td]Xbox Series X, HDMI 2.1[/td][td]HDMI 2.1[/td][td]HDMI 2.0 = 4K at 60hz[/td][/tr][/table]

"So o can connect the hdmi 2.1 to a regular 4 k 2.0 hdmi port but I will not get the full experience or there will be like some xbox series xs that have different cables."

Yes, you can connect a HDMI 2.1 cable to a HDMI 2.0 port on your TV, you'll just be limited to 4K at 60hz, which is no different to what it like to play on the Xbox One X right now,

[table][tr][td]Xbox Console HDMI Port[/td][td]HDMI Cable[/td][td]TV HDMI Port[/td][/tr][tr][td]Xbox One X, HDMI 2.0[/td][td]HDMI 2.0[/td][td]HDMI 2.0 = 4K at 60hz[/td][/tr][tr][td][td][td][/tr][tr][td]Xbox One X, HDMI 2.0[/td][td]HDMI 2.0[/td][td]HDMI 1.4 = 4K at 24hz to 30hz[/td][/tr][/table]

As long as you have HDMI 2.0 port on your TV you'll be fine to use the Xbox Series X, but if your wanting to experience 4K at 120hz, you'll need a TV or Gaming monitor that has HDMI 2.1 ports.