XBOX SERIES X - Graphical glitches/random artifacts on multiple games and certain games...

Hi,

Thank you for the quick reply.

I have tried everything that you have suggested and the issue is still there.

I strongly believe I have a faulty Xbox. What are my next steps to solving this issue?

Hello @ELTORO616, I hope everything is going well for you!

Forum support.

I am very sorry to know you are having such conveniences. Please do not worry about the situation because I am here to help you out!

According to the explanation you have provided, I believe your console might need either a network reset or just a system refresh. Therefore, you will only need to follow those simple troubleshooting steps that I will provide you with and your issue should be fixed.

The following troubleshooting step will help you clear out your MAC address:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

Another step that you can try to resolve the issue, would be to remove and re-add your account. In order to do that please go to: settings> account> remove accounts> remove your account.

You could also try the troubleshooting steps on this link:

Xbox Support

If the issue still persists after going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 10-15 seconds plug all your cables back in and then restart your console.

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Hello, I'm Felipe and I'm an independent Community Advisor, and I'll do my best to help you.

Based on your description and the images you provided, it seems that you are experiencing graphical artifacts in the sky when playing certain games on your Xbox Series X console. This issue may be related to the game itself or to the console's hardware or software.

One possibility is that the issue is related to the game's graphics rendering. It is possible that the game's engine is not optimized for the Xbox Series X, or that there is a bug in the game's code that is causing these artifacts. You may want to check if the games have any available updates, as these may include bug fixes that address this issue.

Another possibility is that the issue is related to the Xbox Series X console itself. It could be a hardware issue or a software issue. If the issue only occurs with certain games and not others, this may suggest that it is not a hardware issue. You may want to try resetting your console or clearing the cache to see if this resolves the issue.

It is also possible that the issue is related to the graphics card in the Xbox Series X. The Xbox Series X uses an AMD graphics card, so it is possible that there is a compatibility issue between the game and the graphics card. This may be more likely if you are not experiencing the issue on your PC with an NVIDIA graphics card.

If you continue to experience this issue, you may want to contact Xbox support or the game's developer for further assistance. They may be able to provide more specific advice or troubleshoot the issue further.

Hey there themetal96!

Sorry to hear about the graphics issue. If after trying the steps you mentioned you still have that issue across multiple games, you may need to repair your console. To be sure we cover every step before we have to go that route, check out the

Troubleshooting Xbox 360 display problems troubleshooter before doing so. I'm sincerely sorry for any frustration this may have caused, please feel free to post back and let us know how it goes!

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