Xbox Series X Games won't start - cannot press 'A' or proceed past first screen

I suggest performing a power cycle for your console!

Clearing Your Mac address and the persistent storage might also correct the crashing issues!

If the issue persists, try to delete the local save for the games and you may also want to soft reset your console!

Hello Todd,

Thank you for posting in Microsoft Community.

To play Gears of War 2 split screen on the Xbox Series X with a guest account, try the following steps:



1. Connect a second controller to your Xbox Series X.

2. Launch Gears of War 2.

3. Press the start button on the second controller to sign in as a guest account.

4. Once the guest account is signed in, press the start button on the first controller to start the game.

5. From the main menu, select "Campaign" or "Horde" mode.

6. Once you have selected your game mode, press the start button on the second controller to join the game as a split-screen player.



That's it! You should now be able to play Gears of War 2 split screen on your Xbox Series X with a guest account.

Sincerely,



Microsoft Community Moderator

I just started having this issue today been playing online for a couple weeks thought my game was messed up won't get past first menu screen or even pop up the x button to play online

Finally got it to work. Press and hold your xbox button on the series X for 10 seconds, then press it again to turn on it should have the reboot screen of the X and then The game worked again

*because it won't let me edit the message, pressing start to proceed, or even A, causes the game to freeze and force a launch exit