Xbox series X games randomly crashing

Hi, If you didn't know, the Xbox Series X turns itself off randomly to protect itself from overheating or when there is no power. It can also hard crash, even when playing relatively low-powered games like Minecraft.

The Xbox Series X turns itself off randomly to protect itself from overheating or when there is no power.The majority of reports of the Xbox
Series X turning off appear to be related to next-gen games like Call of Duty: Black Ops Cold War and Assassin's Creed Valhalla.

Not necessarily fifa 21 xbox one version crashes and turns mine off so does fortnite

Hello there @RamónHaagoort, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox:

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Try turning off the FPS booster by pressing the = button on the games and going to Manage game and add-ons > Compatibility Options if HDR is available, try turning that off too. It seemed to work with Halo Wars 2 for me on my xbox series S

Sorry for the late reply.

There have been quite a few recent similar threads reporting this, and I believe the issue is software related. Please create a bug report when the games crash:
https://support.xbox.com/help/account-profile/manage-account/xbox-insider-hub-report-a-problem

If this persists, you would need to contact support directly:
https://support.xbox.com/contact-us