XBOX Series X - game freeze/no signal

NOVA1989 · Dec 27, 2021

Evening all,

I got a new Xbox series X for Christmas and just concerned that it's already faulty. I've had two issues si far:

1. Halo Infinite froze mid game with the sound out of sync during a cut scene and then seconds later just locked up but could still go back to the dashboard.

2. Console displayed no signal when leaving the game another time and going to the dashboard to which I had to shut down and boot back up.

Is this a hardware problem or a known glitch that I dont know about.

Thanks.

:)

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

The issue with Halo Infinite is a known issue so that's not a red flag. The second issue you mentioned however, I'll recommend you do a power cycle to clear the system cache

- Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

- Unplug the console's power cable. Wait 2 minutes.

- Plug the console power cable back in. Press the Xbox button on your console to turn it on and check if it's all good.

If that doesn't help, I'll suggest you try doing a factory reset keeping games and apps on your console. This will refresh the console and remove all potential bugs without deleting any game data.

- Press the Xbox button to open the guide.

- Select Profile & system > Settings > System > Console info.

- Select Reset console.

- Choose Keep Games and Apps

Once that is done, you'll need to sign into the console using your Microsoft account credentials. If the issue is with your console, that should fix it.

les lane

…LG C2 vs Xbox Series X no signal issues…turn off Auto low-latency mode on the Xbox series x…it’s conflicting with lg c2 Auto low-latency mode…

Jamie Hendrix1

I have a series x and only on call of duty this is happening but its not just the game freezing or crashing its making my xbox freeze and bug out

Farscape247

it uses wifi that the xbox has a receiver and sender for, similar to the microsoft pc wireless adapter but obviously built into the console.

no bluetooth at all. there is not a single bluetooth chip in the console, the modern xbox controller connect via wifi to the console or bluetooth to phones and pc if not using the adapter for pc. only the controller has bluetooth and this is basic at best.

Does the Xbox Series X or Series S support Bluetooth? | Windows Central

No Bluetooth for Xbox Series X

The Xbox Series X doesn't have Bluetooth, similarly to the Xbox One, Xbox One S, and Xbox One X. The reason is simple; the Bluetooth signal isn't strong enough to meet Microsoft's specifications for latency. Microsoft uses its proprietary signal, dubbed Xbox Wireless, for connecting controllers and other accessories, like the Turtle Beach Stealth 600 and the SteelSeries 9X wireless headsets.

Microsoft's signal is far stronger than Bluetooth. Since many people typically game while sitting far away from their consoles in the living room or so on, Bluetooth's susceptibility to interference increases exponentially at longer ranges. If you were hoping you could use a USB Bluetooth adapter, it wouldn't work either, as the Xbox Series X and other Xbox One consoles don't have the drivers necessary to power them.

javogoo

im using an Xbox series x and and its displaying no signal,

I tried every hdmi port that’s brand new and nothing works

XBOX Series X - game freeze/no signal