Xbox Series X Game Crash issue when at High Resolution TV

I'm not sure it might be a problem with the games or the console hardware. How many games does this happen?

almost very games, even send to teknical check they also dint find the issue

i got try format also but is also same issue

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

See if the same happens if you disable the HDR and also reset it and see if that helps you. Reset the console to factory defaults, you won't lose anything but you will need to log in with your account again. Email and password are required.

Follow this path and select reset keeping games and app.

In 5 to 10 minutes you will finish reconfiguring your console

To reset the console>

Settings> System> Console Info> Reset Console

***Do not reset your console without having your account email and password.***

Hi, my name is Marvina and I will be happy to help you.

I'm sorry you have this problem. Follow the instructions below for a solution.

Learn about TV resolutions and the resolutions supported by Xbox Series X|S, Xbox One X, and Xbox One S.

The graph represents TV resolutions from 480p to 4K UHD.
Resolution options
This is what 720p resolution does:
Displays images with a maximum resolution of 1280 x 720 pixels.

It offers a 16:9 high definition (HD) viewing area.
720p is the lowest resolution on most HDTVs. However, the image is still excellent and for a screen smaller than 37 inches, the quality of the 720p images is practically similar to that of higher resolution televisions. If your HDTV only has 720p and 1080i as options, you should select 720p for the best resolution.

This is what 1080p resolution does:
Displays images with a maximum resolution of 1920 x 1080 pixels.
This offers users a 16:9 high definition (HD) viewing area.

1080p is the most common resolution for movies, television, games, and many of the experiences offered by the Xbox. A 1080p TV offers the best picture quality, allowing you to enjoy Blu-ray movies in the resolution they were designed for. Each line of pixels on the screen is redrawn 60 times per second or faster.

This reduces motion blur and creates a sharp image.
Note if you have an Xbox Series X|S, Xbox One S, or Xbox One

For more information, see:
How to Change TV Screen Settings on Xbox
This is what 1440p resolution does:
Displays images with a maximum resolution of 2560 x 1440 pixels.

This offers users a 16:9 high definition (HD) viewing area.
More and more computer monitors have 1440p resolution, which is becoming a very popular option among gamers. It is sometimes listed as "Quad HD" as it offers four times the HD screen resolution of 720p.

Aspects that you should take into account:
You must have an Xbox Series X|S, Xbox One

If you have an Xbox Series X|S, Xbox One S, or Xbox One

For more information, see:
How to Change TV Screen Settings on Xbox
Things to keep in mind:
You must have an Xbox One X or an Xbox One S and a 4K TV to use 4K UHD resolution.
Xbox Series X|S also supports 4K refresh rate at 120Hz.

This is what 4K UHD resolution does:
Displays images with a maximum resolution of 3840 x 2160 pixels.
This offers users a 16:9 ultra high definition (UHD) viewing area.

With four times the resolution of 1080p HD, 4K Ultra HD delivers the clearest, most realistic video possible. Play games on your Xbox Series X or Xbox One high dynamic range) on your Xbox Series X, Xbox Series S, Xbox One

Information source (credits):
https://support.xbox.com/help/hardw...osas a tener en cuentan,actualización de 4K a %20120Hz.

I hope I can help you solve it.

Best regards,
Marvina.