Xbox Series X - Game Capture Audio bug

Are they able to capture audio if you wanted to create a "Let's Play" Game series?

Hello Cal242,

Thank you for your response. Below are the settings that allowed me to have audio in my DVR recordings, using an Xbox Series X and my own television. I recorded clips from various games and all clips had game audio.

First, please make sure that your console is completely updated. Go to Settings > System > Updates to get the latest firmware.

Audio Settings:

General > Volume & Audio Output

• Speaker Audio:
  
  • HDMI Audio
    
    • 7.1 uncompressed
      
• Headset Audio
  
  • Headset format
    
    • Windows Sonic
      

Advanced > Additional options

• No boxes checked
  
• Party chat options set to Headset & speakers
  

Preferences > Capture & share

• Capture
  
  • Allow game captures > captures by me or games
    
  • Record what happened > 30 seconds
    
  • Automatically upload > Captured by me
    
  • Game clip resolution > 1080p SDR (1 minute max)
    
  • Capture location > Internal storage
    

Sincerely,



Xbox Customer Success Manager

Microsoft Community

Xbox series x. There is so much documentation about this issue, no-one has a solution (apart from streaming on twitch, saving the vod and then editing the video). Compared with my xbox one captures, taken well over a year ago, they are awful, choppy, stuttering messes. This is not a problem on my end, this is a problem with the xbox series x capture system. The fact captures are STILL terrible is a joke, given the series x was released over 18 months ago.

Hi there! This is Virginia O.

I understand that you are experiencing issues with game captures having no audio.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please restart and update your console. Make sure you perform a full power cycle by turning off completely, unplug a few minutes, then plug back in. After restarting, check for any system or app updates because Xbox updates can fix underlying bugs that affect features like game capturing.

And then review capture and share settings. To do this, navigate to Settings > Preferences > Capture & Share on your Xbox. Look for options related to audio capture. Ensure that the setting for “Record audio when I record game clips” (or a similarly named option) is enabled.

Next is to check in-game and headset audio configurations because there are games have their own audio options or may mute audio during certain modes or transitions.

To rule out a game-specific issue, please record clips from another game. If the other game captures include audio, the problem might be isolated to the game you were initially using. If incase no game captures have audio on all games, it means that the issue is with the system itself.

If the issue persist after performing the troubleshooting steps kindly clear local storage for captures because an overflow or corruption in the saved game clips can affect new recordings. Please consider deleting some older captures and check if it works.

Thank you for your cooperation.

Hello Wrong Person1



Greetings!



Thank you for posting in Microsoft Community.



It seems that you are trying to record chat audio from your Xbox Series X by using another device. Let us check and see on what we can do to help resolve your concern in a timely manner.

Xbox clips don't record voice/game chat currently. You can record the voice on a different device and then add it to your gameplay, or stream the content through twitch. You can also use a capture card. To record chat audio from your Xbox Series X to your EVGA XR1 connected to your PC, you need to make sure that your headset is connected to the XR1's audio port. Then, in OBS, you need to add an audio input capture source and select the XR1 as the audio device. You should then be able to record both game audio and chat audio.

If you are still having issues with the audio quality, you may need to adjust the audio settings in OBS or on your Xbox. You can also try using a different headset or cable to see if that improves the audio quality.



We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,