Xbox Series X freezing, shutting off and boot looping

Discus and support Xbox Series X freezing, shutting off and boot looping in XBoX on Consoles to solve the problem; I have reported this issue via the report a problem feature on console. Just wondering if anyone else is experiencing this issue as my nephew who owns... Discussion in 'XBoX on Consoles' started by SavagePotato404, Mar 22, 2022.

  1. SavagePotato404
    SavagePotato404 Guest

    Xbox Series X freezing, shutting off and boot looping


    I have reported this issue via the report a problem feature on console. Just wondering if anyone else is experiencing this issue as my nephew who owns Xbox Series S hasn't experienced any crashes or boot loops? I'm hoping my problem isn't hardware related. I'm not currently enrolled in the preview program.

    :)
     
    SavagePotato404, Mar 22, 2022
    #1
  2. Ricardo Lechuga Win User

    Xbox Series X freezing, shutting off and boot looping

    Hi SavagePotato404! My name is Ricardo an independent advisor ready to help you with this situation!

    Try to restore keeping games and apps, please be sure that you know your account email and password:

    Press the Xbox button to open the guide.

    Select Profile & system > Settings > System > Console info.

    Select Reset console.

    On the Reset your console screen, you'll see three option use this one, be sure you remember the email and password of you're accounts:

    Reset and keep my games & apps. Use this option as your primary choice when troubleshooting. It will reset the OS and delete all potentially corrupted data without deleting your games or apps. In some cases, if a corrupt game file is causing the issue you're troubleshooting, you may have to choose Reset and remove everything, but you should always start with Reset and keep my games & apps
  3. SoundPeach Win User

    Is the Xbox X|S unstable (bricking, crashing etc.)?

    just got my series x 2 days a go and my console will randomly freeze then shut off im having texture issues with games that are enhanced and also audio issues
  4. Moooooooose34 Win User

    Xbox series x freezes and shuts off

    I myself having been having this issue with my series S, Mine is destiny 2 tho. spoke with a rep and they basically said its a heating issue went through all the normal troubleshooting but with some of the bigger games the new assasins creed destiny 2
    and cold war the game runs too hot and the console freezes and shuts off. The only help they offered was to start a repair order, or wait for a console update apparently, hope this helps! I'm in the same position you are!
  5. kymbal1 Win User

    live down?

    Booted x box and got the "Update Available" message, rolled to upgrade, started applying, and got the message no internet connection, whilst my PC was showing that i have full access to net. after that x box crashed on the spinning circle screen, will not
    accept any input, only off and on, when rebooted, it goes back to the spinning grey loop and freezes... any ideas PLEASE !!
  6. slackadelic Win User

    Xbox One X Refuses to Boot. Freezes and Shuts Off Immedietly on Boot

    I'm actually glad you mentioned this. I've been having oddities with my external drive so a possible reformat might fix my problem!
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Xbox Series X freezing, shutting off and boot looping

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