Xbox Series X fan not working

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Peter

If the fan is not working probably something inside your console is broken.

The best option right now is request a repair order for your Series X, in that way Microsoft is going to inspect it and change the faulty component

Yes, normally the time can vary from 24 to 48 hours so don't worry.

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community.

We appreciate your coming to the Xbox community, and we're sorry you're having this issue. As per the reported issue, I suggest you initiate a repair order for the console as it appears to be a hardware issue, which you would need to do for the issue to be fixed. To initiate a repair order for your console using the instructions given in the link below.

https://support.xbox.com/en-us/help/hardware-ne...

* Thank you in advance for contacting, I hope this can help you.

Hi Mateus,

Thanks for the advice, I have this evening raised a order to return and repair it under warranty, i paid extra for quicker delivery, but the payment conformation hasn’t arrived yet on my email with postage details and says the order is pending although payment has been taken. I assume that the email may just come a bit later, but can you confirm this is the case?

Well, at least you found out how to make it work.

I think the U/D Cooling Fan and the Cooling Fan Dust Proof are very good for the Xbox Series X.

If you have any question, please let me know.