Xbox Series X Ethernet Port Loose

Yes mate the Xbox Series X will have an optical out port, 2 HDMI ports, 2 USB-C port, Ethernet

Hi all,

It’s not a new question I know, but is there any fix for the Ethernet port problem with the Series X planned?

I can see questions ranging back from release and it is making the unit completely frustrating to use. Any time it powers down, it disconnects from Ethernet upon restart and takes a long period of restarts, resets and unplugging to reconnect again.

It seems to be particularly bad when in energy saving mode, where it won’t connect at all. I’ve tried every way of resolving the problem but it simply reoccurs immediately afterwards and never stays connected for long.

Microsoft must be aware - are they planning a fix? Is it a hardware/firmware problem? Are all series x’s doing this?

I'm having the same problem. Unplugged my series x and played on another console, plugged my series x in and couldn't connect to internet using ethernet port. Wireless works fine. Did everything to diagnose the problem. Called Microsoft and I'm barely 2 months out of my warranty, go figure. Read up on this problem and we are definitely not the only ones dealing with wonky ethernet ports. Wish I had a answer for ya bud.

I spent 300 dollars to get my Xbox "repaired" because it was 2 months past warranty. I still have the same issue with the ethernet port. It's maddening. I've just resigned to using our terrible Wi-Fi

Hello MarkMVP I am an independent advisor and I will be happy to help you today. My name is Khaji

It's frustrating to hear that you're experiencing wired connection issues on one of your Xbox Series X consoles.

Make sure the Ethernet cable you are using is in good condition and not damaged. Try using a different Ethernet cable to rule out problems with the cable itself.

Check the router/switch port Make sure the port you are connecting the Xbox Series X console to is healthy and working properly. You can try connecting another device to the same port to see if you experience similar problems.

Check the network settings on the Xbox Series X console. Make sure it is set to use a wired connection and that there are no incorrect or conflicting settings. You can try to reset the network settings in the console and configure it again.

If possible, try connecting the Xbox Series This can help you determine if the problem is related to your local network configuration.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

I have the EXACT same issue.

Comcast Xfinity Cable/Modem

I have tried both 2.4 GHz and 5Ghz

NAT is open

Change the channel on both frequencies to a less crowded one

Port forwarded all xbox live ports

Unplugged and Rebooted BOTH series x and router

Setup static IP

Factory reset series x twice

In advanced network settings and statistics (when on WiFi) on Series X

I have 100% signal strength

Latency is 197ms

0.01 Mbps download

0.14 Mbps upload

51% packet loss

Series X is 10 feet from the router in the same room

Nothing works. The instant I plug in an ethernet cable everything is fine, except now I have an ethernet cable cutting the room in half across the floor.

All other devices (consoles, laptops, iPhones, iPads, smart TVs) are working perfectly on WiFi.

If someone else has something else to try I would love to hear it