XBox series X dropping internet connection

Did you manage to fix the connectivity issue? My Series X constantly drops connection to xbox live/internet despite an ethernet cable being used.

Hi

I have had similar problems with my sons series x dropping internet connection and the only way of curing this was connecting the console directly to the router with an Ethernet Cable. It now works with no issues. I hope this helps.

And to add my sons Xbox one worked perfectly on our WiFi with no issues but the series x has issues, I’ve no idea why it has these issues but the cable sorted it.

Marmite

Same on muitiple xbox one x, xbox series x, xbox 360. Internet fine not connecting to xbox network.

Hi,

Online gaming on a console and a PC can have two types of latency:

Lag is when we are referring to internet connection/server latency. Owning the latest Xbox Series X|S won't fix this, if that's where the problem is.

Framerate and framerate drops are console hardware game specific. If the game is designed to run at 60fps, but there is a lot of things going on on screen this will result in dropped frames and can be seen during play as a stutter/judder, screen tearing and reduced controller responsiveness.

The Series X (and even the Series S) have much more capable hardware and generally won't drop frames in heavy area's like the now quite old Xbox One S does.

Do you mean crashes as in switches off? or back to the Home Screen? My son has had 3 series x so far! The first two randomly switching off and Microsoft said to return for refund and this latest one was dropping the internet connection by going back to the Home Screen. It seems as though my wireless internet connection wasn’t good enough even though the series x is in the same room as router. I tried using an Ethernet cable connecting the series x directly to the router and not had a problem since! I would recommend trying this. I know its not ideal in the day of WiFi but it’s worked for us and my son is happy.

I hope this helps

Marmite