Xbox Series X disconnects from WiFi every 30 minutes.

Yo Tyrone · Jun 17, 2021

I have been having issues with my Xbox Series X periodically disconnecting from the WiFi. Other devices in my house do not disconnect at the same time it is only my Xbox .

Understandably I'm pretty angry about this as I can't seem to finish a single round of warzone (or other multiplayer game)

Why does it seem the Microsoft is completely ignoring this issue? I've seen multiple threads about this same problem from other people and nothing has been done about it. The troubleshooting that I've seen provided doesn't work.

Anyone that's had this issue please help me or tell me how I raise this in a way where Microsoft will do something about it. £500 for a console that's been full of issues since I got it.

:)

XBF Ihssane Z

Please access this link Troubleshoot your Xbox network connection | Xbox Support to troubleshoot your issue.

AxNg5

I have done all the troubleshooting steps and this continues to be a big issue for multiple people. Microsoft refuses to acknowledge the issue either

The_Last_DJ

Hello MatthewKazelskis! I'm Kris and I'd be happy to help you with your question.

Have you tried using a different network such as a mobile network to see if the same issue happens?

sarpdoruk

Check the forum or just google "XBOX Series X disconnects from wifi". Tons of threads here and on reddit since the launch.

An example.

Reckreational

Also it's not random times that I disconnect. It seems to happen every 20-30 minutes. I fully disconnect from Xbox Live altogether.

Xbox Series X disconnects from WiFi every 30 minutes.