Xbox Series X disc drive loud when disc in drive?

The End117 · Jun 25, 2021

I haven't played my Series X in probably about a week or so. I went to play tonight and I noticed an abnormally loud noise when I turned it on. At first I thought it may be a fan issue so I hard reset the Xbox and pulled the power cord too for good measure. After performing a hard reset the noise persisted as soon as I turned the Xbox on. From there I kept trying to figure out what may be the issue. Finally I just pop the disc out and as soon as I did the noise stopped. The disc in question was the play disc from the Mass Effect Legendary edition. After that I tried re inserting the disc and the noise came right back. I tried to play the game and it gave me an error that said the disc needed to be inserted even thought it already was. So I did another hard reset and the noise was still there but this time it let me play the game at least. So I thought maybe its an issue with my disc so I popped in RE 8 and same thing, same noise. The noise will happen even if I'm not playing the game the disc is for. I opened up Smite while the Mass Effect disc was in and the noise was still there. Once I pop the disc out and play a digital game the noise doesn't happen. Its only when there is a physical disc in the drive. Its like a loud spinning noise, no vibration or anything. Kinda sounds like the fan is just spinning fast.

:)

Nursemorph

Difficult to say if it's a faulty drive or simply a loud drive....the drive on my One X was really loud (and it would make noises for a few minutes after I switched the console off) but never had issues with it.

However, given you have had one read error with it, I'd personally think it was faulty and look at getting it serviced/replaced. While one read error may simply be a one-off, I'd still be wary

Papo Type R

It actually does. I got the Series X this holiday at $349, and the same disc is working perfectly. I have determined that the Xbox One X disc drive is trying to read Cross Gen discs differently than Xbox One discs. The disc drive on the Series X doesn’t have this issue. You might need a new disc or you might need to send your Series X for maintenance.

Darhyl Amizola

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Xbox disc drive. No worries, let me help you sort this out.

It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

I just want to confirm, are you inquiring if you can use your Xbox disc games without inserting it into your Xbox console?

If yes, I'm afraid it is necessary to insert your disc games if you want to play them on your console.

However, if you mean that you're asking if you can use your Xbox console without disc games, yes you can play digital games instead if you're avoiding using your console disc drive.

Based on the information I've gathered, it doesn't seem like the Xbox console disc drive noise problem is a serious issue. There don't seem to be any major issues with the console. Some reported that the loud noise occurs if they positioned their console vertically but if they placed it horizontally the loud noise stops.

If you experience any technical issues even the slightest, I highly suggest you check for your free warranty repair order for your console using the link below:

https://support.xbox.com/en-US/help/hardware-network/warranty-service/getting-your-product-serviced

You may also check these links for reference:
https://answers.microsoft.com/en-us...-is-loud/e1cd4636-0e48-44d3-af5e-b28ad940569c

https://answers.microsoft.com/en-us...in-drive/ca4aad91-955d-4e21-83ec-d1b1904c2d3d

https://answers.microsoft.com/en-us...stalling/38ef3e83-6868-46c1-8928-4c3a3195d6cc

https://answers.microsoft.com/en-us...ise-when/6d52b111-155b-4903-b6ec-484d00e84b7c

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

StuartATrueRed

You have names mixed up. There are no consoles named the Xbox One Series S or Xbox One Series X.

The Xbox One/One S/One X all have a disc drive.

The Xbox One S All Digital Edition does not have a disc drive.

The Xbox Series X has a disc drive.

The Xbox Series S does not have a disc drive.

All the consoles can play backward compatible games. The Series S and One S all digital edition can only play games digitally downloaded.

The other consoles can play games from disc and from digitally downloaded,

I hope this clears things up for you.

Tezzerrific

series x has disc drive and the series s does not

smart delivery is so it downloads the content for the specific console

hence why the game case has series x and xbox one advertised on it. the disc can be used in series x and xbox one consoles, the series s does not have a drive therefore requires digital purchase.

Xbox Series X disc drive loud when disc in drive?