Xbox Series X Crashing constantly on certain games.

I also experience frequent crashes in destiny 2 since light falls release on my Xbox series x. The only other game that constantly crashes is starfield. No other game crashes, example: dead by daylight, Diablo 4 or cyberpunk. Seems to be a hardware issue that Microsoft refuses to officially acknowledge.

I’ve sent in my xbox series x twice now, waiting for the 3rd one to arrive. You definitely wont get the same xbox back. If the xbox doesn’t work this time I have to switch to the series S or goto playstation. (Game disc wouldn’t read, it would crash constantly.. or home screen me)

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

Please follow the steps below to try to fix the issue;

1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait at least 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4. Press the Xbox button on your console to turn it on.

Once done, try your games again but if it still doesn't work, try to refresh your operating system and delete all potentially corrupted data that restricts you from using your console normally without deleting your games or apps.​​​​​​​

Note: Make sure that you know your account logins before doing this step. Also, this will remove all your Home Xbox associations.

1. Press the Xbox button to open the guide.

2. Select Profile & system > Settings > System > Console info > Reset console.

3. On the Reset your console? screen, you'll select Reset and keep my games & apps.

Hi

Thanks for the reply but unfortunately still no luck. Crashed within 5 minutes of playing warzone 2.0!!

Any more ideas?

Hello Brandon, I would like to let you know the offline update is used to discard possible software issues.
As this process didn’t work for you, I strongly recommend sending your console to Microsoft for an inspection and possible repair.