Xbox series x crashing after repair

Discus and support Xbox series x crashing after repair in XBoX Games and Apps to solve the problem; Earlier this year, my Xbox Series X began randomly turning off in the middle of gameplay. I followed all the Microsoft advice about overheating and... Discussion in 'XBoX Games and Apps' started by Madeleine12121, Jun 7, 2023.

  1. Xbox series x crashing after repair


    Earlier this year, my Xbox Series X began randomly turning off in the middle of gameplay.

    I followed all the Microsoft advice about overheating and changing power leads etc, but nothing worked. It still happened.

    I paid over £200 to get it repaired. Its been fine for a few weeks but it has just shut down again today in the middle of gameplay despite being well ventilated.

    I have tried to use the customer service call back option on Microsoft and all it says is that they cannot call me back at this time. I have tried the chat and it won’t connect me with anyone.

    Can anyone please help about what I can do about this when I can’t seem to reach anyone at customer service?! Im worried each time it crashes will make it worse and its loosing all my progress everytime.

    Thanks

    :)
     
    Madeleine12121, Jun 7, 2023
    #1
  2. SwordofWhedon Win User

    Xbox series x crashing after repair

    Unless you get a specific overheating message it's not overheating

    The system is going into protect more to prevent data corruption. There is nothing to worry about

    You should contact the game publishers about patching the game to mitigate these errors.
  3. KILLERSHOT 7676 Win User

    Battlefield 2042 refund in UK

    I want them to repair the game then from shutting my Series X down and crashing the game and returning me to the Xbox homepage along with the game freezing whilst in a gunfight. Do they need to come look at my Xbox to sort this out ?
  4. ScandyAndy Win User

    Forza Horizon 4 Steam user and Xbox Game Pass user in the same convoy

    I have the exact same issue - Series X keeps crashing when trying to play with my daughter on PC. She has no issues or crashing, just me after a few minutes of being in the convoy.
  5. Theisemil96nielsen Win User

    Software bugs

    My xbox series x is crashing when playing Anny game is started op it freezes after 2 minutes and shuts down can you tell when there will be a fix update for this best regards theis
  6. Chapacuba Win User

    Halo Infinite Crashing XBOX Series X?

    "There is no related issue..." seriously?

    Read below how many people experience the same problem, myself included.

    Brand new Xbox series X, Halo infinite crashes the machine after loading the first logo.
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Xbox series x crashing after repair

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