xbox series x crashes on next gen title

Hello there @Shoxio, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. The crashing or freezing of a certain game/apps is generally related to the network which is why I will provide you with the official link to all the troubleshooting steps that can help sort this out for you. Before going through the troubleshooting steps mentioned on the link I was referring to, I would like you to go through the following steps to clear your Mac address and perform a quick power cycle:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

In case the issue still persists after the previous steps have been performed, here is the official link to all the troubleshooting steps that can help sort this out.

The link: Troubleshoot your Xbox One network connection | Xbox Support

In case the troubleshooting steps mentioned on the previous link weren't helpful, I have another link for you that could help you take care of the situation! Here is another and a more narrow link related specifically to game crash, and game freeze related issues:

The link: Troubleshoot game issues on Xbox | Xbox Support

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

What if the issue is still going on even after trying all of these steps? I even tried to “reset and remove everything” and still had no luck getting some games to work.

I’ve had this issue since I received the console months ago, I even made a post about it before and didn’t receive any help Link

As already made clear in the thread, the Xbox Series X is the next gen Xbox, but Microsoft is now viewing Xbox as a family of products, of which the series X is now a member. There will be games which are only compatible with the next gen series, but I
expect that your full back library will move forward with you.

i was talking about the successor to the series x/s. these are not next gen consoles at this point they are current gen. i have a series x actually.

Technically current gen is Series S/X, but that would be considered next gen. Series S/X games won't work on a One. The One would be current/last gen.