Xbox Series X controllers disconnecting (console issue)

Connecting the controller with a USB cable doesn't work,

Controller still disconnects even with a USB cable connected,

I have the same issue with Series X using mouse and keyboard for Call of Duty Vanguard.

I played during the beta and there was no problems with the controller disconnecting but as soon as the game released, the controller disconnects,

I've tried a Xbox One controller Series X controller, with batteries and a USB cable, and the controllers still disconnects.

I'm playing on a PC, this isn't a Forza issue, it's a Windows/Firmware/Compatibility issue, the controller disconnects even if i'm not in any games.
A lot of people have this issues on PC, for some it works fine in some games, and in others it keeps getting disconnected, and for most it just disconnects regardless of game or not.

It's been an issue since Xbox One controllers, and day Series X

Hello ÚÑKÑØẄÑ ©, My name is David. I am an independent advisor, happy to help you today.

I'm sorry you're experiencing this issue with your Xbox Series X controller. Here are some possible solutions you could try:

Restart your Xbox console: Press and hold the power button on your Xbox console until it turns off. Next, disconnect the Xbox Series X from its power source. Turn off the Xbox controller and remove its batteries. Finally, connect and turn on your Xbox Series X.

Restart the controller: Press and hold the power button on the controller for several seconds until it turns off. Then turn it back on.

Pair the controller with the console again: Press and hold the sync button on the console until the power button flashes. Then, press and hold the sync button on the controller until the lights on the controller flash.

Best regards.

Thank you for the response but my controller is completely up to date. It actually just happened for the first time again with the xbox one x controller I was using. I think it's built in to the xbox series x/one x/one to stop recording if the controller is disconnected which causes this issue and makes the footage unusable. Not sure if you have a fix for that in particular but if not it seems it will continue to be an issue.

Hi Maranda Felipe

Thanks for reporting this issue in Microsoft Answers.

I understand that you are having trouble with your Xbox Series X controller frequently disconnecting, and I understand your confusion.

For the issue of your Xbox Series X controller frequently disconnecting during gameplay, you can try the following solutions:

1. Ensure that both your controller and console are updated to the latest firmware version.
   
2. Use the Xbox Accessories app to recalibrate your Xbox controller and add a profile.
   
3. Try re-pairing the controller by pressing the pairing buttons on both the controller and the console.
   
4. If the wireless connection is unstable, you can try connecting the controller to the console using a USB cable.
   

If the above methods do not resolve the issue, you can test the controller on other devices to check if the problem persists. If the issue occurs on multiple devices, it is recommended to submit a service request for further inspection.

We look forward to hearing back from you.

Best Regards,

Pluto.Z-MSFT | Microsoft Community Support Specialist