XBox series X controller turning off when watching Amazon Prime.

Discus and support XBox series X controller turning off when watching Amazon Prime. in XboX Insiders to solve the problem; After some time (15m) my controller and consequently my audio turns off. Probably as a power saving measure, but it's the wrong behavior. Where is the... Discussion in 'XboX Insiders' started by /u/DeadStack, Jun 25, 2022.

  1. /u/DeadStack
    /u/DeadStack Guest

    XBox series X controller turning off when watching Amazon Prime.


    After some time (15m) my controller and consequently my audio turns off. Probably as a power saving measure, but it's the wrong behavior. Where is the setting to disable this behavior? I didn't experience this issue on my old XBox One X.

    submitted by /u/DeadStack
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    /u/DeadStack, Jun 25, 2022
    #1
  2. Aid7145 Win User

    XBOX controller automatically turns off

    I have the same issue. It's okay when watching NETFLIX with a headset connected but Amazon Prime Video turns off the controller. It's very irritating.

    Connecting a USB cable is unacceptable. The controller is supposed to be wireless. I'm not using a blooming charging cable because then the controller won't be wireless. Not sure if it makes a difference but I'm using rechargable batteries and the headset
    adaptor and Xbox One X
  3. Tropan Win User

    Xbox One controller shuts off while streaming video using a headset.

    Also having this problem now, Amazon Prime is unwatchable now, every 15 minutes have to reconnect controller. Never had this issue before, can watch hours of stuff with never turning off, Always use headphones while watching and it always stayed on, until
    now.
  4. Just a Volunteer Win User

    Xbox Series X double starts

    Hi,

    I have an xbox series x. When turning the xbox on with a controller the system will turn on then immediately turn off and start again.
    Does this happen if you use the console on/off button?

    Is the console OS and the controller firmware up to date?
  5. lawson1690 Win User

    Xbox One controller shuts off while streaming video using a headset.

    I have the same problem now to.. The controller stays on while watching Netflix with a headset plugged in but now when using Prime Video the controller turns off every 15 mins unless you have the controller plugged in with cable ...hope they fix this soon...
  6. Dooooski Win User

    NO MORE HBO GO ON XBOX ONE?

    Prob. waiting for the Amazon Prime/HBO deal that recently went down. Apparently tomorrow, May 21, HBO series, movies, etc will be integrated into Amazon Prime.
Thema:

XBox series X controller turning off when watching Amazon Prime.

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