xbox series x controller thumbsticks are probably not working correctly?

Hi ,

Thanks for taking the time to ask this question here on the forums. Regarding the thumbsticks on the new Xbox Elite controller series 2, the calculations refer to actions that can be taken by the thumbsticks themselves, so it essentially the following (pardon
for the loose translations):

• Radial - based on radius of full or half-circle movements made by the thumbstick,
• Independent axis - based on the X or Y axis (up/down, L to R movement)
• True Diagonals - would mean true 90deg diagonals based on the X/Y axis

For further information regarding any settings on this particular controller, I'd recommend checking out the following support articles that can detail what can be done more explicitly:

Get to know your Xbox Elite Wireless Controller Series 2


Adjust the thumbsticks on your Xbox Elite Wireless Controller Series 2


Use the Xbox Accessories app to customize your Xbox Elite Wireless Controller Series 2  


In general, it would be a good idea to test out different settings, just to see what works best for you and makes you more comfortable in gaming with the controller.

I hope that this information helps out!

Oh okay , thank you very much for this response.

Hi FulmetalChemist,

Thanks for taking the time to ask this question here on the forums. Regarding the thumbsticks on the new Xbox Elite controller series 2, the calculations refer to actions that can be taken by the thumbsticks themselves, so it essentially the following (pardon
for the loose translations):

• Radial - based on radius of full or half-circle movements made by the thumbstick,
• Independent axis - based on the X or Y axis (up/down, L to R movement)
• True Diagonals - would mean true 90deg diagonals based on the X/Y axis

For further information regarding any settings on this particular controller, I'd recommend checking out the following support articles that can detail what can be done more explicitly:

Get to know your Xbox Elite Wireless Controller Series 2


Adjust the thumbsticks on your Xbox Elite Wireless Controller Series 2


Use the Xbox Accessories app to customize your Xbox Elite Wireless Controller Series 2  


In general, it would be a good idea to test out different settings, just to see what works best for you and makes you more comfortable in gaming with the controller.

I hope that this information helps out!

if you correctly read the post it is on about a series x controller.

Hello CCDNPrime! I'm Kris and I'd be happy to help you with your question.

Sounds like its the controller rather than the Xbox if other controllers work fine. How long have you had it for? Has it worked fine and just recently stopped working?

Each Elite controller series 2 comes with 1 set of paddles. You can order replacement paddles, thumbsticks etc.

Series 1 paddles, thumbsticks is not compatible with series 2.