Xbox series x controller take screen shots without pressing the button

Sadly the problem has returned and is much worse because it doing failed screen shots and going to game menu on the same time !

I have noticed that is doing those errors twhen I press the X button which is the button for reloading weapons on Destiny 2 ! All those buttons menu and game capture is close to X button and i thinking that the controller is broken because i have never experienced this before on Xbox one s with the same controller model ! Since I don't have another controller to test and i have done already all the troubleshooting guides finds on internet i will going to the store where i both the console for solutions !

Seems to work, after completing the reset I don't have more issues at the moment .

This might not be what was happening to me but I had a similar experience. After trying everything I could think of, I looked closer at the controller and realized the button was slightly jammed-in(halfway stuck).

Hello @Strong77!

Since your controller is updated and you already tried the troubleshooting steps but the issue persists; In this case, our suggestion here, attempt a Soft Factory Rest Xbox Support by selecting the following:

Reset and keep my games & apps. It will reset the OS and delete all potentially corrupted data without deleting your games or apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I have upgraded from a Xbox one S with a new generation controller and i have never experienced that issue playing the same game ! The problem was solved with a soft reset suggested from the other agent ! Thanks