Xbox series x controller replacement

standard xbox one controllers have been replaced with the series s/x controllers that work with all xbox one consoles and the new series s and x and even pc. they are readily in stock all over the uk, try argos.

Is there any solution to this until today? I‘ve got the same problem and got my razer kaira pro replaced, also checked with different controllers (x one s and x series x controller) and the problem still exists. The headsets packaging says „designed for xbox series x“ so I wouldn‘t expect these kind of problems. Any help is still appreciated.

Yea, I understand and I apologise about that. The reports you sent point to the Series X controller and not the Xbox One controller. I'm afraid the controller can no longer be repaired under warranty and you'll need to get a replacement.

The Xbox Series X|S controller does not replace your mobile device’s touchscreen controls; instead, it acts as a separate Bluetooth input source for games that are compatible with the controller.

(This means that not being able to control your device with a controller was intentional. It only works in-game.)

Geri, I'm not sure if you still are receiving this thread but I did get my replacement Xbox controller today and I hooked it up to my series X and everything worked fine except that there is no sound coming through my wired headphones. These are Arctis Prime Steel Series wired headphones that worked fine with all my other controllers and just recently with my Xbox series X controller but when I connected to the Elite control they sent me it does there's no sound coming through. I cleaned the port a harder rebooted my Xbox Series X I updated the firmware and still no results.

Do you have any suggestions?