XBox series x controller not turning off after the console is off

Hi,

I have an xbox series x. When turning the xbox on with a controller the system will turn on then immediately turn off and start again.

Does this happen if you use the console on/off button?

Is the console OS and the controller firmware up to date?

Hello ÚÑKÑØẄÑ ©, My name is David. I am an independent advisor, happy to help you today.

I'm sorry you're experiencing this issue with your Xbox Series X controller. Here are some possible solutions you could try:

Restart your Xbox console: Press and hold the power button on your Xbox console until it turns off. Next, disconnect the Xbox Series X from its power source. Turn off the Xbox controller and remove its batteries. Finally, connect and turn on your Xbox Series X.

Restart the controller: Press and hold the power button on the controller for several seconds until it turns off. Then turn it back on.

Pair the controller with the console again: Press and hold the sync button on the console until the power button flashes. Then, press and hold the sync button on the controller until the lights on the controller flash.

Best regards.

The headset should work on an Xbox One controller and Xbox Series S/X controllers.

Turn off the controller by holding the Xbox button on the controller until the controller turns off and unplug the headset.

On your console press and hold the Xbox console button until the console turns off, remove the power cord from the console, and wait 1 minute.

Plug the power cord into your console again, turn on the console with your controller, and when you see your console's dashboard connect the headset to the controller and see if that solves the problem.

figured it out. Xbox series X wont turn off your controller or respond to the controller once its on a off state if your console is in ENERGY SAVER mode. In order to be able to turn your xbox on with the controller you must be in STANDBY mode. Thats a stupid move by Microsoft to force you to keep wasting power in order to turn on you console with the controller.

Are you using the keyboard to turn on the console, or a regular controller?

My suggestion is to try using a regular Xbox One Controller (any should do, standard, Elite Series 1 or 2) to turn on the console, launch the game, then turn off the controller, and connect the keyboard and mouse after the controller has been turned off,
you should then be prompted to select an account to use the keyboard and mouse with for the game.