Xbox Series X Controller not syncing with console after update

Sync the Controller:
To sync a wireless controller with your Xbox, follow these steps:

Press the Xbox button on the controller to turn it on.
Press and hold the small sync button on the front of the Xbox Series X console (located near the USB port).
While holding the sync button on the console, press and hold the sync button on the controller (located on the top near the Xbox button).
Release both sync buttons when the controller's Xbox button starts flashing. The controller should now be synced with the console.

Same here... When you turn on the xbox one x (didnt check if it happens with xbox one s) from the controller, about 5 seconds after that it looses sync to it and wont re-sync until you shut down the controller and turn it on again, tried it on 3 different
consoles with 6 different controllers, all that happened after the last update

Hello Hyer, my name is Khaji I am the independent advisor and I will be happy to help you today.

Sorry to hear that you are having problems with your Xbox X Series. Here are some steps you can take to troubleshoot the controller sync issue.

- Try a wired connection: use a USB cable to connect your controller to the Xbox Series X and see if it connects. If it does, you can try syncing wirelessly.

- Press and hold the sync button on the back of the controller for 15 seconds until the Xbox button starts to flash, then release the button. Turn off and unplug the Xbox X Series for a few minutes, then turn it back on and try to sync the controller again.

Update your controller firmware: If your controller firmware is not up to date, you may not be able to connect to the Xbox X Series. To check for updates, navigate to Settings > Devices and Accessories > Xbox Wireless Controller > Device Information and see if a firmware update is available.

- Try a different HDMI cable or port: A faulty HDMI cable or port could be the cause of the Xbox home screen not displaying on the TV.

- Check your TV settings: make sure the HDMI port to which the Xbox X Series is connected is set to the correct input on your TV.

Best regards, Khaji

Hi,Carlene Mckinnie

Welcome to the Microsoft Community.

Knowing that you are experiencing the issue of Xbox Series X grips not syncing after the update and you have tried many things but the problem persists, you can also refer to the following suggestions:



Restart the console and controller:

Press and hold the Power button for 10 seconds to turn off Xbox Series X. Unplug the power cord, wait 3 minutes, then plug it back in and turn it on.

Press and hold the Xbox button for 6-10 seconds to turn off the controller, then turn it back on.



Re-synchronize the joystick:

Press the pairing buttons on the console and the joystick until the Xbox button on the joystick starts blinking. Wait for the light to stop blinking to confirm connection.



Using the USB-C cable:

Use the USB-C cable to connect the joystick to the console. This can help establish a stable connection and update the joystick firmware (if required)



We have recently received similar feedback from players in other regions, and it may be a temporary issue that is being looked at and addressed. If the issue persists after you try the steps above, we suggest you provide feedback to the development team via the link below so they can further analyze and resolve the issue.



Provide feedback to Team Xbox | Xbox Support

Wish you all the best

Zoro-MSFT | Microsoft Community Support Specialist

Hello ÚÑKÑØẄÑ ©, My name is David. I am an independent advisor, happy to help you today.

I'm sorry you're experiencing this issue with your Xbox Series X controller. Here are some possible solutions you could try:

Restart your Xbox console: Press and hold the power button on your Xbox console until it turns off. Next, disconnect the Xbox Series X from its power source. Turn off the Xbox controller and remove its batteries. Finally, connect and turn on your Xbox Series X.

Restart the controller: Press and hold the power button on the controller for several seconds until it turns off. Then turn it back on.

Pair the controller with the console again: Press and hold the sync button on the console until the power button flashes. Then, press and hold the sync button on the controller until the lights on the controller flash.

Best regards.