Xbox Series X controller joystick malfunction, how to repair?

Hello,

Because I bought my controller at launch (Xbox fanboy for 12 years!), it has now been about 14 weeks, and the warranty for this controller is apparently only 12 weeks??

Very disappointing.

Hello KanadianKawaii, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

In your case you can request a replacement for your controller if it is still under warranty!

Here are the steps to take: Request an Xbox controller replacement | Xbox Support

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

I have this problem with both of my xbox one wireless controllers, particularly the left joystick and one also has a problem with the right joystick. The thing is, I hardly ever play games on my xbox one. I thought I was just crappy at all the games until
I started to fill out forms using the controller and would do left joystick and watch the highlighted letter on the alphabet screen light up once to the left and then quickly go back or down.

The joysticks are a mess and M$ has no way to report the problem or get it fixed, as far as I've been able to do. You go to the repair page, enter "controller joystick malfunction" and it gives me 2 options: 1. test console network connectivity or 2. send
in the kinect module for replacement.

WTF? FU M$.

Regardless if a controller came with a console or not you can ship it off for repair. This one obviously seems broken, there is a fail ratio with all electronics that x amount of a batch will malfunction and unfortunately you have that x amount

Just go to https://myservice.xbox.com/ register your console and request a repair on your controller

So wait, I don’t have the elite controller, the controller in question is the one that came with the Series X. How much would it cost to repair a standard controller? And yes I’m in the US.