Xbox Series X Console Refund

Kasey M 2525 · May 4, 2023

I’d like to start the refund process for the Xbox Series X I recently bought. How can I start that process?

:)

Tezzarrific

X/S is for Xbox Series S and Xbox Series X, these are the new gen consoles, a lot of new games are now being released on the newer consoles only, and that game is one of them. you will need to request a refund from your purchase history.

The Xbox one Family consist of

Xbox One

Xbox One S

Xbox One X

these consoles are technically old and becoming obsolete.

Obsessive Power

Hi

This game is not available for the Xbox One S. It's only available for latest Series S or Series X consoles. You'll need to request a refund.

HomegrownSilky

No such thing as an Xbox One Series X. The Xbox One family of consoles has an S and an X but are still just Xbox Ones. You need the Series family of consoles. The Xbox Series S or Xbox Series X. These are different from Xbox One S or Xbox One X.

The "One" and "Series" are the console types.

Rostom L

Hi Kasey!

Did you order it directly from the Microsoft Store online?

Check your refund option via your account order history on https://account.microsoft.com/billing/orders by looking at your Xbox console order. There may be an option or menu to return it.

Smwutches

The Series S/X is not the same as a One S or X. You can submit a refund request and purchase the correct version for your console. https://support.xbox.com/en-US/help/subscriptions-billing/buy-games-apps/refund-orders

Xbox Series X Console Refund