Xbox Series X : click on game but t kicks back to Xbox homescreen

Everywhere (including all games even series x games show the new gamertag but in parties/chat, on the homescreen, in the xbox app, and in the system menus show the old one.

This just started to happen tonight to me. I cannot play any of my 4 games. They are all kicking me back to the homescreen

Hello! Have you tried restarting your Xbox? If not, I suggest you trying and if it doesn’t work, try hard resetting it. If this does not resolve the problem, then I would recommend contacting microsoft support by clicking this link : https://support.microsoft.com/

I just bought a brand new Xbox One X, but when I go to the store, Flight Simulator and other Xbox Series X/S games say they are "not playable on this device" and I can't get Flight Simulator to install on my brand new Xbox One X because it says it's "not compatible". Very frustrating.

So you bought an Xbox One X and expected to be able to play an Xbox Series X game on it?

Why would a game made for an Xbox Series X work on an Xbox One X?

If you want to play Xbox Series X/S games I would take your brand new Xbox One X back to the store you bought it and see if they will take it back and you could try and buy an Xbox Series S (Series X consoles are very hard to find, but a Series S can be found fairly easilly)

Hi, Lail. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Since you have tried a lot of troubleshooting steps already and the issue only happens to certain games. It needs to be reported properly so that it can be investigated.

You will need to download the report a problem app and use it.

Press the Xbox button  to open the guide, and then select Store.

Select Search, and then enter Xbox Report a Problem in the search box.

Choose the app from the search results, and then select Download.

Follow the instructions in the section “Report a new problem” to submit your problem report.