XBOX SERIES X CAN'T LOGIN ACCOUNTS

Discus and support XBOX SERIES X CAN'T LOGIN ACCOUNTS in XBoX Accessibility to solve the problem; When i try to add a new xbox account to console it adds successfully but when i turn off console/switch account the profile disappears from the console... Discussion in 'XBoX Accessibility' started by jamesUG, Feb 19, 2025.

  1. jamesUG
    jamesUG Guest

    XBOX SERIES X CAN'T LOGIN ACCOUNTS


    When i try to add a new xbox account to console it adds successfully but when i turn off console/switch account the profile disappears from the console completely and doesn't appear in remove accounts section , when you try to add back the account it say ''*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** is here already, another user on this device uses this microsoft account , so you can't add it here" .

    Also on jan 15 2025 a gmail account associated with an xbox profile that was sign in to console at the time was hacked , i removed it successfully and when i try to add a new xbox account it resulted in the ISSUE i stated above.

    On 19 feb 2025 when i checked for any console updates it say ''last automatic update check 12/12/2019 9:35 PM '' latest status : Update successful and the last updated was on the 1/17/2025 2:49 AM. Console also took long on xbox logo screen when starting up that day

    Console OS version is on the jan 14 2025 update.

    all games and apps are working/updating as normal

    solutions i tried : power cycle and restart , none worked

    was going to do factory reset but saw some videos online saying that access pin is needed after factory reset , i forgot my ACCESS PIN password

    :)
     
    jamesUG, Feb 19, 2025
    #1
  2. MishManners Win User

    Missing Xbox gold game

    Games are linked to account, so now worries there! You should be able to install them on your X series console once you login with your account.
  3. Chipdiggity Win User

    Xbox Series X / Xfinity Hotspot / Stopped Working

    This problem is absolutely just an xbox series x problem. I have 2 other xbox consoles hooked to xfinity wifi. I have a one and one x hooked to it with no issues but fpr whatever reason the series x will not load the login page.
  4. Eletricdrum Win User

    Vanguard

    Hi, my name is Fernando and I am an independent consultant for Microsoft products.

    You can just login with the same account you did the purchase in the Xbox Series X and the game will be available for download from your account Library.
  5. Joel Vos1 Win User

    cant sign in just get white screen

    I have the same issue with my series x with a white screen at my account login. I've tried resetting my console (twice), but the issue remains. I will get logged in with the Xbox app for the initial login after resetting, but subsequent logins are back to a white screen. Is there any other way to fix this issue than a soft reset?
  6. EmmaLouise5 Win User

    Guitar hero games on Xbox series X

    So I can't even play the game on my Xbox series X controller without the guitar also I can't play the disc version on my Xbox series X
Thema:

XBOX SERIES X CAN'T LOGIN ACCOUNTS

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