Xbox Series X blanks screen when exiting HDR on 4K60Hz

Discus and support Xbox Series X blanks screen when exiting HDR on 4K60Hz in XboX Insiders to solve the problem; Got my Series X a few days back, and I'm experiencing a really annoying problem. Are anyone seeing the same - and/or have any solutions? I'm running... Discussion in 'XboX Insiders' started by /u/Periferisk, Nov 15, 2020.

  1. /u/Periferisk
    /u/Periferisk Guest

    Xbox Series X blanks screen when exiting HDR on 4K60Hz


    Got my Series X a few days back, and I'm experiencing a really annoying problem. Are anyone seeing the same - and/or have any solutions?

    I'm running at 4K60Hz as my LG-B6 TV can't go higher, and though a Denon X3700H receiver. I can start games or apps with HDR capabilities just fine, and the TV flashes the "HDR" image in the corner. Everything looks really good. But when I exit either back to main-screen on the console, or e.g. in the Disney+ app stops a HDR movie and enter the selection-screen, the screen goes blank about 75% of the times. Meaning, it is not every time the problem happens, but most. If I then power-cycle the receiver, the picture comes back.

    Now this could be either Denon's or Microsoft's fault. But I still have my Xbox One X, and if I try the exact same thing, using the same cable etc, I can't reproduce the problem in anyway.

    The problem appears the same with Gear5, Forza, Netflix, Disney+.

    The Series X has "discovered" that my TV are not capable of running 120Hz, when I look in the settings so I don't think this is caused by the known chipset-err in the Denon. If so, the problem ought to happen with the One X also.

    Regards, Periferisk

    submitted by /u/Periferisk
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    /u/Periferisk, Nov 15, 2020
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  2. TommyPedro Win User

    Does xbox series x support 20gpbs

    Hi yes make difrent hdmi 2.0 or.2.1 on 60 hz 2.0hdmi support max 4k60hz lower croma 420 and 422 and hdr. HDMI 2.1 FRL support 4k 60hz 444 croma and hdr I spend some money for new setup to support 4k 60hz 444 hdr that need hdmi 2.1 because is 20.5 gbps does xbox series x switch betwen 2.0 on 60hz and 120hz is hdmi 2.1 thanks
  3. sandy the hippy Win User

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  4. ROBIN H 25 Win User

    White Flickers while watching movies/streaming? 4k UHD 60hz monitor no HDR

    I had the same / similar issue with my old 4K 60hz none HDR / HDMI 2.0 monitor when watching movies and some times in games with the Series X,

    As soon as i upgraded my monitor to a 4K 144hz monitor that has HDR / HDMI 2.1 ports, i no longer had this problem,

    I'm not sure what the problem is, but my guess is that the HDMI 2.1 port on Series X doesn't play well with HDMI 2.0 port of monitors, or it's the Series X trying to force HDR on, even if the monitor does not have / support HDR and the HDR in Series X menu's is turned off.
  5. BwwwJ1st Win User

    Windows 10 HDR gaming screen blanking issues

    I am experiencing the same screen blanking and being kicked out of HDR mode then screen returning with HDR. I noticed this playing on Streets of Rage 4, on PC game pass beta (just in case a moderator is wanting to replicate), when game bar pops up an
    overlay for an achievement. Funny thing is i turned off Windows game mode and game bar and still had the screen blanking and loss of HDR. I am going to try disabling their services next. I hope this gets fixed.
  6. MarkKing13 Win User

    Wreckfest Upgrade for Series X Not Working

    The only in-game option is to hit 'Y' to upgrade to Series X/S. But that takes you to a blank screen in the store.
Thema:

Xbox Series X blanks screen when exiting HDR on 4K60Hz

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