Xbox Series X billing glitch with Discover credit cards (only on console itself, not at...

Discus and support Xbox Series X billing glitch with Discover credit cards (only on console itself, not at... in XBoX on Consoles to solve the problem; This month I "won the lottery" with obtaining an Xbox Series X, and purchased some items. I was then spammed by my Discover card with with Fraud alerts... Discussion in 'XBoX on Consoles' started by blogthis, Feb 28, 2021.

  1. blogthis
    blogthis Guest

    Xbox Series X billing glitch with Discover credit cards (only on console itself, not at...


    This month I "won the lottery" with obtaining an Xbox Series X, and purchased some items. I was then spammed by my Discover card with with Fraud alerts for my valid charges - It was finally realized that Microsoft Xbox itself has a billing problem (or perhaps my personal account is glitched but I find that doubtful):

    Every single thing I purchase as a 1-TIME item with Discover card on my Xbox console itself is showing as RECURRING (Subscriptions), in my Discover card's "Recurring Merchant Dashboard" in error.

    Discover card support confirmed that ALL of my Xbox Console purchases are being sent to Discover card BY MICROSOFT as Recurring/Subscription type charges (instead of 1-time type charges).

    Xbox support confirmed that ALL of my Xbox Console purchases of concern are showing on the Microsoft billing system as 1-TIME charges, which does NOT MATCH what is being transmitted to Discover card.

    This mis-match of type of billing type, causes the Discover card anti-fraud system, to flag Microsoft Xbox as potentially-fraudulent, because normally people only sign up for a subscription to something every so often - maybe one new subscription a week at most - but not so many new recurring-subscription charges in a single day (for clarity, it's because these are numerous valid 1-time purchases but are being charged incorrectly as recurring-subscriptions).

    According to Discover card support, Microsoft is sending them the wrong type of charge method: This billing issue ONLY happens with 1-Time purchases on my Xbox Series X *console* itself, but NOT with purchase on Xbox.com (online xbox.com is billed properly as 1-time charges).

    This wasted a lot of my time, Xbox support agents time, and Discover cards time, to figure this out...

    Has anyone else experienced this issue, or is there something wrong with my personal Xbox account? I think if it is not just me, then Microsoft needs to fix its Xbox Series X console-billing issue ASAP...... or let me know if it is my account, so I can escalate this issue to Microsoft and investigate further?

    FYI - the Xbox Series X/S and Xbox 360 use Microsoft Accounts for payments/billing, and the Discover card is fully accepted and supported by Microsoft accounts for payments/billing in the United States. Also, the Discover card is more widely accepted worldwide than other payment/billing options such as American Express or PayPal... So, I think this is a serious Xbox Console payment/billing issue, deserving some attention and not to be taken lightly IMHO.

    Thanks in advance for any helpful replies or suggestions! Xbox Series X billing glitch with Discover credit cards (only on console itself, not at... :)

    :)
     
    blogthis, Feb 28, 2021
    #1
  2. diiorio Win User

    Microsoft Flight simulator on Xbox One

    Later via xbox cloud perhaps, but not on the console itself. Series X/s only.
  3. Laddie13 Win User

    Unable to us Microsoft store Credit against Xbox Series X pre-order?

    I have been buying Microsoft gift cards as a way to save up to buy a Series X. When the time to pre-order came around, I had $550 in Microsoft store credit. That was more than enough to cover the cost of the console and taxes. I finally got an order to go
    through at the Microsoft store, but it did not use any of my store credit and it is going to charge my debit card instead. I have contacted support but was told the only way i can use my store credit is to cancel the order and re-order. Obviously if i do that,
    i will not get the Series X.

    This means I will probably be cancelling and will not get the Series X at launch. After already spending $550 towards it, I’m not going to spend that much again because I cannot change payment on the order to store credit. I can change cards, change it to
    Paypal or even mobile billing but not store credit that is on my account. That doesnt even make sense to me.
  4. ngocphi Win User

    flight simulator from game pass will not download to a external hard

    Which xbox

    If not series consoles then no

    If Xbox one you can only cloud play it

    Of series s or x then it must be stored on internal nvme or storage card
  5. SwordofWhedon Win User

    Shadow of Mordor/War

    By the way, I just discovered Shadow runs at 60 on Xbox One X or Series X
  6. ngocphi Win User

    Buying game for XS but then it’s not after installing it

    Ok did you put it in an internal memory or storage card or external usb drive

    If external that would be why

    You can only put it in an internal memory or storage card

    Now I'd you are saying you have a Xbox one S

    That isn't a series s

    Series consoles.are different and are not considered Xbox one nor is it part of the name

    Also any games.that are meant for the series consoles has to be on storage card or.internal memory

    Xbox one games works regardless of Xbox one s or og or one x

    And you can use any storage

    But for Xbox series consoles there is only s or x not one s/x

    And only games on optimized nvme or the Xbox nvme storage card will download the series version

    If you put it on external it would only download the Xbox one as you arent running thr optimized nvme
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Xbox Series X billing glitch with Discover credit cards (only on console itself, not at...

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