Xbox series X Beta insider SSiD Wi-Fi network not available.

I have been trying to work out why some people are able to randomly connect to hidden Wi-Fi networks, while others just aren't able to, no matter what.

What I have found is:

Series S/X cannot connect to hidden networks on a Wi-Fi 6 APs. It can connect on a Wi-Fi 5 AP with a bit of help. So, suspect driver issue on the Xbox.

Connecting to hidden SSID isn't straightforward:

Following onscreen prompts on its own does not work. In the Set up wireless network, you have to Add wireless network. However, this will not prompt for credentials (just bad coding - it assumes hidden = open auth). But, go ahead and enter the SSID anyway. After it tries to connect for a bit, press the Xbox button. This will make the menu jump back to General (pressing B doesn't work to go back). Go back into Set up wireless network, Now, in the list you should see your hidden SSID. Just select and enter your credentials.

(Getting the SSID to show up may not work on the first try. So try longer or shorter durations till it does - Only on Wi-Fi 5 APs)

Hope this helps everyone who has been having this issue.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good afternoon

Wi-Fi signal strength, your Xbox may not be receiving a strong enough Wi-Fi signal to connect to your network. Try moving your Xbox closer to your Wi-Fi router, or consider adding a Wi-Fi extender or repeater to boost your Wi-Fi signal.

Network ID and Password, make sure that you are entering the correct network ID (SSID) and password for your Wi-Fi network. Double-check to ensure that you are not mistyping any characters or accidentally using capital letters when they are not required.

Hi, and thanks for reaching out. My name is Shubham. I hope you are doing well. I'm an Xbox Independent Advisor. I am happy to help you today. Please follow these steps to get Xbox connected to your home Wi-Fi network:

1. Make sure your Xbox Series X is powered on and ready for setup.
2. Use your controller to navigate to the Xbox dashboard. Press the Xbox button in the center of your controller to open the guide. Navigate to the "Profile & System" tab and then select "Settings."
3. In the Settings menu, select "General," and then choose "Network settings. Choose "Set up a wireless network" from the available options. Select your network from the list, if your network is password-protected, you will be prompted to enter the Wi-Fi password.
4. Once you have entered the password, select "Connect" or a similar option. Your Xbox will attempt to connect to the Wi-Fi network. After connecting, the Xbox will automatically test the network connection. If the test is successful, your Xbox Series X is now connected to Wi-Fi.
5. Update if Necessary: If there are any system updates available, it's recommended to download and install them to ensure your Xbox is up to date.

I hope this will help to solve the issue.

Hello, Alan my name is oskayra I am an independent advisor and player like you I hope I can help solve your problem today

It seems like there's an issue with connecting your Xbox to the Wi-Fi network during the initial setup process. When you enter the 10-digit code and select "Connect to Wi-Fi," your phone switches to 4G instead of connecting to the Xbox's Wi-Fi network. This could be due to a temporary glitch or a misconfigured network setting.

Here's a step-by-step guide to help you resolve this issue:

1. Verify Wi-Fi Connection on Xbox:

Before proceeding with the phone app, ensure your Xbox is connected to the Wi-Fi network. On your Xbox, go to Settings > General > Network settings > Test network connection. If the test fails, check your Xbox's Wi-Fi settings and ensure it's connected to the correct network with valid credentials.

2. Reset Phone's Network Settings:

On your phone, go to Settings > Network & Internet > Wi-Fi > Forget Wi-Fi networks. This will clear all saved Wi-Fi networks, including the Xbox network. Then, rescan for available networks and select the Xbox network.

3. Restart Both Devices:

A simple restart can often fix temporary glitches. Restart your phone and Xbox. Once both devices are back on, try connecting again using the Xbox app.

4. Manually Connect to Xbox Wi-Fi on Phone:

Instead of letting the Xbox app connect to the Wi-Fi, manually connect your phone to the Xbox's Wi-Fi network. On your phone, go to Settings > Network & Internet > Wi-Fi > Select the Xbox network (SSID) > Enter the Wi-Fi password.

5. Check for Interference:

Ensure the Xbox is placed close to the Wi-Fi router to minimize potential interference from walls or other electronic devices. Move any obstructions if necessary.

6. Update Xbox Software:

Outdated software can cause connectivity issues. On your Xbox, go to Settings > System > Updates & downloads > Check for updates. Install any available updates.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Hi 𝔭 𝔯 𝔦 𝔫 𝔢 𝔰 𝔰 ˖⁺‧₊˚♡˚₊‧⁺˖,

Greetings!

Thank you for publishing in Microsoft Community.

We understand that you're having trouble connecting your Xbox Series X to your Xfinity Wi-Fi network. I'll be happy to assist you with this issue.



Before we proceed with troubleshooting steps, I'd like to ask a few questions to better understand the problem you're facing.
- Are you able to connect another network connection? Like mobile hotspot or other WiFi network.
- Are you getting an error message?

First, please ensure that your Xbox Series X is within range of your Xfinity Wi-Fi network. If it is, please follow the steps below to troubleshoot the issue:



1. Restart your Xbox Series X and your Xfinity modem/router. This can often resolve connectivity issues.



2. Check that your Xfinity modem/router is not blocking your Xbox Series X from connecting to the Wi-Fi network. You can do this by logging into your Xfinity modem/router's settings and checking the list of connected devices. If your Xbox Series X is not listed, you may need to add it to the list of allowed devices.



3. Try connecting your Xbox Series X to your Xfinity Wi-Fi network using a wired connection. If this works, it may indicate that there is an issue with the Wi-Fi signal or settings.


Learn more: Troubleshoot your Xbox network connection | Xbox Support

Thank you,

Microsoft Community Moderator