Xbox series X audio through headphones

Hello Carl,my name is Marvina, I will be happy to help you.

I am very sorry for what you are going through, based on the information you have provided, it seems that the problem is related to the configuration of the headphones.

Your headset may not be set up correctly to use the microphone with your Xbox series X.

I've seen this problem before and there are a couple of things you can try to fix it:

Check that the headphones are updated with the latest firmware. You can download the latest firmware from the SteelSeries website.

Check that the headset is properly connected to the Xbox series X. Make sure the headset is turned on and in pairing mode.

Check your Xbox series X sound settings. Make sure your headset is selected as the audio input and output device.

Reset the headphones. You can reset the headphones by pressing and holding the power button for 10 seconds.

Here are some specific steps you can try:

Update headset firmware

Go to the SteelSeries website.

Click the "Support" menu.

Click "Product Updates."

Look for the Arctis 9X headphones.

Click the "Download" button to download the latest firmware.

Once the firmware has downloaded, follow the installation instructions.

Check the headphone connection

Make sure the headphones are turned on.
Press and hold the pairing button on the headphones for 5 seconds.

On Xbox series X, go to Settings > System > Accessories > Headphones & Microphones.

Select Arctis 9X headphones.

If the headphones are connected correctly, you will see a message that says "Connected."
Check your sound settings

On Xbox series X, go to Settings > System > Accessories > Headphones & Microphones.
Select Arctis 9X headphones.

In the "Audio input" section, make sure headphones are selected as the input device.

In the "Audio Output" section, make sure headphones are selected as the output device.

Reset the headphones

Press and hold the power button on the headphones for 10 seconds.

The headphones will turn off and then turn on again.

If you have tried all of these steps and are still having problems, you can contact SteelSeries support. They can help you solve the problem.

Source: https://support.xbox.com/help/hardware-network/accessories/troubleshoot-xbox-wireless-headset

These are basic solutions to these problems, but they can lead to a solution, remember that this is a public forum where we are players like you who want to help, good luck and happy day.

Sincerely,
Marvina.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good evening

To get Xbox audio through your Logitech Z200 speakers, which are connected to your AOC Gaming Q27G2E monitor via a 3.5mm jack, you'll need to make sure the audio is properly routed from your Xbox Series X to the monitor.

Check your monitor's audio input: First, make sure that your monitor (AOC Gaming Q27G2E) is capable of receiving audio through its 3.5mm audio input. Typically, monitors that have built-in speakers or an audio output port (3.5mm jack) also have an audio input option.

Connect the Xbox to the monitor: Use an HDMI cable to connect your Xbox Series X to the AOC Gaming Q27G2E monitor. This will handle the video signal.

Connect the speakers to the monitor: Plug the 3.5mm jack of your Logitech Z200 speakers into the audio output port on your monitor. This port should be labeled as an audio output or a headphone icon.

Configure Xbox audio settings: Once the physical connections are set up, you need to configure the audio settings on your Xbox Series X:

a. Press the Xbox button on your controller to open the guide.

b. Navigate to the System tab (gear icon) using the controller.

c. Go to Settings > General > Volume & audio output.

d. Under the "Speaker audio" section, select "HDMI audio."

e. Make sure to set "Headset audio" to "Off" or "Do nothing" since you're using the external speakers through the monitor.

Adjust the monitor's audio settings: On your AOC Gaming Q27G2E monitor, locate the on-screen display (OSD) menu button. This button may be labeled as "Menu" or have an icon of a monitor with buttons. Access the OSD menu and navigate to the audio settings. Ensure that the audio input is set to "3.5mm" or "Analog" to receive audio from the Xbox connected via HDMI.

Test the audio: After making these adjustments, play a game or video on your Xbox Series X to test the audio output through the Logitech Z200 speakers connected to your monitor.

If everything is set up correctly, you should now be able to hear the audio from your Xbox Series X through your Logitech Z200 speakers connected to your AOC Gaming Q27G2E monitor via the 3.5mm jack. Adjust the volume using the monitor's built-in controls or the volume control on the speakers themselves.

Hi, Lukas! thank you for your reply.

If I'm not mistaken, your headset came with a volume/mute control module that needs to be plugged in via USB. Are you, by any chance, using it with your console?

Hi, Lukas! thank you for your reply.

The audio testing and details section should also give you some information on your headset when you scroll down, could you tell me what you see there?

Best regards.

Hey! I have tried all of these methods, and still no sound. Mysteriously, when I was playing a madden game, I heard the voice chat, but not the game sound or the Xbox menu sounds.