Xbox Series S white screen after launch game

Turan Umutcan Yılmaz · Jun 20, 2023

Hi. I have a white screen problem after I try to play game with my new monitor.

After launching games, my screen goes black first and tries to display in HDR mode. and after this stage, screen turns completely white. I can still hear the game and menu sounds in the background.

I'm using huawei mateview 28.2inch screen.

:)

Miguel Molina O

Hi, and thanks for reaching out. My name is Miguel O., Sorry to hear you're experiencing this issue!

Please proceed to do a power cycle to fix the issue

1. Turn off your console by holding the Xbox button  on the front of the console for approximately 10 seconds. The console will turn off.

2. Turn your console back on by pressing the Xbox button  on the console or the Xbox button  on your controller.

If you don't see the green boot-up animation when the console restarts, repeat these steps. Make sure that you hold the power button until the console completely shuts down.

Important If your console is in Sleep mode, the above steps will shut the console off completely. Sleep mode, or the ability to turn on your console by saying "Xbox on," won't be enabled until you restart the console.

If your problem persists or the problem is fixed please let me know!

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MONSTERBLAZE908

When I first launched the game on my Series S, it did the usual "agree with policy" and "user agreement" stuff. But nothing about save games or save data

After finishing a lot of the game, it would sync game data before loading to the main screen.

On my Series S, it would always do this.

But on my Series X, it did it once and never did it after that.

I'll try the Powercycle tricks and i'll let you know if it works.

OpticRJames

Please try logging in first to your account on the Xbox Series X console then log in with the child account. Try launching the game after that and see if it works. If it works and the game has launched successfully, try logging in to your account on the Xbox Series S console.

OliverBrown6

I have an Xbox series s I think ( it’s white )

Skyrider Y

Hey! The same thing happens with me! Probally a bug in the game, i play on a Xbox One S and wherever Picadilly loads in, some poligons start to randomly have a seizure across the screen, also if the second player uses the Dead Silence perk, the "glow" of
the second screen takes over the first screen, creating a white filter.

Looks like no one tested split-screen on Xbox before launch...

Xbox Series S white screen after launch game