Xbox series S stuck loading when adding account.

Discus and support Xbox series S stuck loading when adding account. in XBoX on Consoles to solve the problem; Hi I have been having an issue with my series S - about 5 month old now. The issue is, whenever I try to log in to my Microsoft account, I get a... Discussion in 'XBoX on Consoles' started by stevethompsonxbox, Nov 6, 2021.

  1. Xbox series S stuck loading when adding account.


    Hi

    I have been having an issue with my series S - about 5 month old now.

    The issue is, whenever I try to log in to my Microsoft account, I get a black loading screen for about 2 minutes then I'm booted back to my home page while still being logged out.

    I have tried power cycling, I've factory reset the machine twice now, tried logging in using the xbox app on initial start up and it says it couldn't fetch the setting and then prompts me to try and log in again.

    I can't see any problems with my xbox or Microsoft account other than it just not letting get to the page to log into my Microsoft account.

    I removed my accounting thinking adding it back would solve it, but to no avail.

    I can't find any answers online outside of power cycling and factory resetting, and Microsoft support is abysmal as it tells me there's no option to contact about this issue.

    If anyone has any suggestions or advice, I would appreciate it greatly!

    Tl;Dr, can't add my profile to xbox series s despite factory reset. Any help appreciated.

    :)
     
    stevethompsonxbox, Nov 6, 2021
    #1
  2. XBF Houmaidi O Win User

    Xbox series S stuck loading when adding account.

    Awesome! Thank you for letting us know that the issue is resolved! If you require any help with any issues, please feel free to come back to the Xbox Forums.

    Have a great day and have fun!

    Always happy to help :)
  3. MateusFontana Win User

    Xbox series S stuck loading when adding account.

    Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

    First, welcome to the Xbox community.

    I saw that you solved the problem, the community and I thank you for letting us know, this is very important because in the future it can help more people.

    Thanks again, and welcome to the Xbox community.
  4. stevethompsonxbox Win User

    Xbox series S stuck loading when adding account.

    Hi

    Thank you, that did not work as I don't have a flash drive but I have resolved the issue.

    Incase anyone has the same issue, I think I managed to circumvent the log in page by logging in on the xbox app, factory reset then use the code to connect my profile via my phone, it was slow and clunky and didn't work the first time, but it worked!

    Thank you for responding none the less!
  5. XBF Houmaidi O Win User

    Xbox series S stuck loading when adding account.

    Hello @stevethompsonxbox! I hope you're doing great today!

    I'm sorry for the inconvenience this situation is causing you. Let's try one more solution which is the Offline System Update as it can fix this issue. Give it a try and let us know how it goes!

    You can update your console using the Xbox Start-up Trouble-shooter. To bring up the Xbox Start-up Trouble-shooter, follow these steps:

    1. Power off your console, and then unplug the mains lead to ensure that the console is completely powered off.
    2. Wait 30 seconds, and then plug the mains lead back in.
    3. Hold only the Pair button (steps 3 & 4) and then pressing the Xbox button.
    4. Continue holding the Pair and Eject buttons for 10-15 seconds.
    5. Listen for two “power-up” tones a couple of seconds apart. You can release the Pair and Eject buttons after the second power-up tone.
    6. The console should power up and take you directly to the Xbox Start-up Trouble-shooter.
    7. Plug the USB flash drive with the Offline System Update files into a USB port on your Xbox console. When the flash drive is inserted, the Offline system update option on the Xbox Start-up Trouble-shooter becomes active. Use the D-pad and A button on your controller to select Offline system update to initiate the update using the files saved on your flash drive.
    When the update is complete, the console will restart and you should be returned to the Home screen. If this happens, your console is now up to date! You can remove the USB drive from your console.

    After that, check if the issue is fixed or not.

    I hope this helps you out!
  6. Regal Rump Win User

    Why won’t my profile connect to Halo Infinite Multiplayer?

    The same thing is happening for me today. Can't customize anything because it wont load, and access to store page states it is currently unavailable.

    Is it because of location? Is there any maintenance going on with servers in some areas?

    Am stuck with this default cadet spartan, and when I browse friends or players they all say offline and icons are not loading.

    Reinstalled and deleted account data that didn't help. Still the same issue. When game is initializing data it takes longer than usual.

    On Series S
Thema:

Xbox series S stuck loading when adding account.

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