Xbox series S shuts down after a few minutes. No service in my region

Discus and support Xbox series S shuts down after a few minutes. No service in my region in XBoX on Consoles to solve the problem; Hi. I'm from Argentina. My xbox series S started to shut down after a few minutes of gaming. The problem seems to be that de cooler never starts to... Discussion in 'XBoX on Consoles' started by GabrielEchevarría, Nov 11, 2021.

  1. Xbox series S shuts down after a few minutes. No service in my region


    Hi. I'm from Argentina. My xbox series S started to shut down after a few minutes of gaming. The problem seems to be that de cooler never starts to work, so the temperature quickly starts to go up. Xbox doesn't have oficial support in my country. I was told to take my consolé to the retailer where I bought it, but it has closed due to financial problems.

    Xbox support line told me I was on my own, due to the situation i have just described.

    Anyone has any idea what else can I try before violating the warranty and trying to repair it my self?

    Thx in advance

    :)
     
    GabrielEchevarría, Nov 11, 2021
    #1
  2. SammyVS Win User

    Xbox series S shuts down after a few minutes. No service in my region

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    According to this page, xbox.com/en-us/regions Argentina is a region supported by Xbox.

    You can send your console in for repair by following the instructions on this link.

    https://support.xbox.com/en-US/help/hardware-ne...
  3. ngocphi Win User

    Xbox series S shuts down after a few minutes. No service in my region

    Argentina is a supported region

    Unless you are trying to access services like xcloud

    If you mean repair therr is only one repair center and that's the xbox repair center

    Nowhere else is allowed period

    Series consoles like computers do get hot but nowhere close to computer hot you gotta remember they are computer cpus and the vents vent

    If you aren't making sure your console is ventilated it's best to leave it sideways so that the vents arent blocked.

    Or not on carpet

    Also 5ins clearance on both sides

    If you want service you do it directly thru support or devices.xbox.com

    There is NO THIRD party repair centers or anywhere you can take it
  4. GabrielEchevarría Win User

    Xbox series S shuts down after a few minutes. No service in my region

    Thanks for the answer. I know Argentina is a supported región, otherwise I wouldn't have benn a le to buy it through an oficial retailer.

    But there is NO oficial repair center where I can take it. And the retailer is closed. So no one can take my case as an Warranty Issue. I talked on the phone to xbox support and they litteraly toldme there's no way to acces a repair service in my región. Alread tried it through the web page.
  5. SammyVS Win User

    Xbox series S shuts down after a few minutes. No service in my region

    I see. In that case I would try to take the console to a local shop for repair.
  6. J E W I S H#5496 Win User

    Xbox series S shuts down after a few minutes. No service in my region

    I'm an Xbox Ambassador. Welcome to the Xbox community.

    According to the Xbox support page, Argentina is a supported Xbox support place and the console can be sent for repair. Please make sure that you registered the console, use this link to get the repair and everything else done, https://support.xbox.com/en-US/help/hardware-network/warranty-service/getting-your-product-serviced

    NOTE

    I highly recommend trying to see all other available options and trying to get the console fixed by Xbox Repair. This is because it won't void the warranty and it will be way more safe and efficient. If you void the warranty you will not be able to get physical support on that console anymore or even be able to return it to the store. If nothing works, returning the console is the best idea and getting a new console or getting it replaced by the provider. But it is your console and you have every right to void the warranty if you like but be warned.
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Xbox series S shuts down after a few minutes. No service in my region

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