Xbox series s reset itself back to setup when moved to a different room.

Hi, my Xbox Series S is connected to WiFi but I will try directly connecting it to my router. My games were installed directly to the Xbox Series S but I just bought a external SSD drive 5 minutes ago to move everything so I can have more room and incase i needed to reset my Xbox. Let's see if those changes will help. Otherwise I have nothing else connected to my Xbox Series S. I have no mobile hotspot currently.

-Shawn

Hello, I am having a similar issue. I often move my Xbox One between 2 rooms when needed, only one room has an ethernet connection though, and the other I just connect to the internet. Sometimes when I move it into Room 2, it doesnt connect to the internet, and when I load up the game, the save is reset similar to Shahmeer. When I get back on the ethernet connection, the save is still reset, any ideas?

So far I have tried every type of reset except the one that erases everything from the console, clearing my Mac address, putting my password in multiple times for my internet, and resetting my internet .

I have not tried an ethernet connection because my xbox is in a different room.

I have connected my xbox to a different network and it worked just fine.

I belive my xbox is a series S

Hello, MRYKBM. I’m Arturo, and I’ll be glad to provide some assistance with your concern today.

Usually, your Xbox can be factory reset only if you select the option, MRYKBM. However, would I know if this procedure happened again, after reinstalling some games?

In addition to that, did you not know if maybe a friend or family member did this procedure without letting you know?

Hi,

When my Xbox One games were upgraded to Series X the system moved them to the drive that can support them - I have the optional Expansion card.

Nothing to stop you moving them yourself before hand. But these games must be moved either way as they won't run on an external USB drive and it's not possible to have a game split up on to different drives.

If you've finished playing a Series X/S game, you can move it back to your external drive for archive purposes - save you downloading/installing it again, but it must be moved back in order to play it.