Xbox Series S refresh rate option no showing in xbox menu

Hi LIAMSHARMAN! My name is Ricardo an independent advisor ready to help you with this situation!

If you have an Xbox Series S console, or if your TV doesn’t support HDMI 2.1, you can still enable 120 Hz gaming at a lower resolution. To do this, set your Refresh rate on the TV & display options screen to 120 Hz. If your resolution was previously set to 4K, the console will automatically adjust the resolution to support the 120 Hz refresh rate. Otherwise, select a resolution from the available options.

If you own an Xbox Series S and wish to game in 4K@120Hz, you’ll need to acquire a certified Ultra High Speed HDMI cable.

Hi,

High refresh rates on Xbox Series X/S and even on Xbox One S/X provide two functions.

On Series X/S where a game supports a 120 fps mode, a high 120Hz connection facilitates that frame rate. If your display can't do 120Hz, you can't play a 120 FPS supported game. But, there is a possibility that a game may not be able to hit its intended
frame rate all the time and may drop frames. This is where VRR (variable refresh rate) via FreeSync and 120Hz come in by smoothing out the dropped frames and eliminating screen tearing.

But you don't need to change refresh rate to play a game that is locked to 60 fps. You can still keep your refresh and it won't affect your gaming experience. As I stated earlier, you can only get a 120 FPS on games that support that frame rate. The high
refresh will just make the experience smoother. It's up to developers on how their games perform on the console just like the options available in Dirt 5.

While the Series X can do 4K 120Hz with newer HDMI 2.1 displays you won't see many AAA titles doing this as it's way too demanding for the system.

Hello, I'm Felipe and I'm an independent Community Expert, and I'll do my best to help you.

There are a few reasons why your Xbox Series S might not be displaying a 120Hz refresh rate, even though it's enabled in the settings. Here are a few things you can try to resolve the issue:

Check the HDMI cable: Make sure the HDMI cable you are using to connect your Xbox Series S to the monitor is compatible with the 1440p resolution and supports a 120Hz refresh rate.

Update the firmware of your monitor: Check to see if there is a firmware update available for your monitor. Updating the firmware can sometimes resolve compatibility issues.

Check the video output settings on your Xbox Series S: Go to "Settings" > "Display and sound" > "Video output" and make sure the output resolution is set to 1440p and the refresh rate is set to 120Hz.

Make sure the game supports 120Hz: Some games may not support a refresh rate higher than 60Hz. Check the game's specifications to see if it supports a 120Hz refresh rate.

Restart your Xbox Series S: Sometimes simply restarting the console can resolve display issues.

If none of these steps help, you may need to contact the manufacturer of your monitor for further assistance.

I'm sorry to hear that. Kindly try these;

1. Make sure that your TV or monitor supports 120hz. Not all displays support this refresh rate, so it's important to check first.

2. Make sure that you are using a high-speed HDMI cable that supports 120hz. A standard HDMI cable may not be able to handle the increased bandwidth required for this refresh rate.

3. Check your Xbox Series S settings. Make sure that your console is set to output at 120hz. You can do this by going to Settings > General > TV & display options > Video modes.

4. Try restarting your Xbox Series S and your display. Sometimes, a simple restart can fix issues like this.

5. If none of the above steps work, there may be an issue with your Xbox Series S or your display.

that tv has 3 x hdmi 2.1 ports, i don't think he was meant to say usb but hdmi. the spec sheet shows 3 x hdmi 2.1.

But the tv only has the marketing gimmick of fake 120hz smoothing. not true 120hz and does not have VRR either.