Xbox series S overheating

Hi, PTGM! thank you for reaching out.

My name is AJ, I'm an Independent Advisor for the Xbox Community.

No, I wouldn't say is normal for a console to overheat like that.

Xbox One and Xbox Series consoles normally shut down to protect the system from overheating, you can tell a console shut down due to overheating because it will give you a warning the next time you turn it on.

The following text comes from Xbox Support's official guide on how to position an Xbox Series S console:

"Make sure that you place your console on a stable surface that is well-ventilated, relatively cool, and away from direct heat sources. Don't put other objects on, under, or right next to the console. For proper ventilation and to prevent overheating, be sure that your console has a minimum of 4-6 inches of clearance on all sides. Do not place your console inside an enclosed cabinet. Make sure that none of the console’s vents are blocked."

Source: https://support.xbox.com/en-US/help/hardware-ne...

* If your console continues to overheat despite its correct placement, then I'd suggest issuing a service order for it, as it's very likely this hardware-related. You can register your console at: https://support.microsoft.com/en-us/devices

Once your console is registered, click on "See details" and start a service order from the "Device coverage" section.

NOTE: even if your console is no longer under warranty, you could still issue a repair order from Microsoft but it would have a cost. Out-of-warranty costs can be found at: https://support.xbox.com/en-US/help/hardware-ne...

Just got my xbox series s and after about 2 hours i noticed it was getting pretty warm, just checking if this an issue anyone else has had

Hi MattWright09! I have a series s myself and it does get pretty warm after hours of use, after all it is a pretty powerful machine. Just make sure you have enough room for it to ventilate to avoid any problems. If it is overheated or too hot to touch then
there definitely is a problem. Hope this helps, and you have yourself a great holiday!

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Mohammad, when it says that your S Series is overheating, it turns off and the console shows the overheating warning?

Or when you are playing and depending on the game and room temperature the console fan increases the rotation and makes more noise than normal?

Did it specifically say it was overheating, or did it just shut off?

The latter is going into protect mode to prevent data corruption

Your consul is not overheating. It is a high-end electronic device and they put out a lot of heat. Please go watch any PC enthusiast video he will see massive cooling systems. If your Xbox is overheating it will shut down and display a message saying it’s
overheating. If you don’t see that it’s not overheating