Xbox Series S overheating and shutting down

Maybe Xbox Live is shutting down on the 360 to make way for the series x/series as s?

is it actually telling you it's overheating or is the system just shutting down? System shut downs are to prevent data corruption and not overheating, it's a program error

So I have waited days now since your last post, I simply want to talk with a microsoft person, or explanation of how to get a ticket going for a replacement... I'm at the point of calling BBB and asking what a company must do in order to be accessible to customers... If I go to McDonald's and buy a "happy meal" and the order was wrong, I could make one call and get it resolved, and the "happy meal" was $5 not $500....

I guess I didn't specifically state , but when I said I tried everything, that included a factory reset, and a game reinstall... Also, you "guess" I should open a ticket? To play a game for 15-25 minutes before the console homescreen and shuts off is not something anyone should have to deal with... Fine you say it's not a heat issue I'll agree to disagree, can you just explain what I need to do for the ticket, or how to talk to a tech support ? Thank you, I'll go play for another 15 minutes until it shuts down again.

Yes, the heat is normal, you just never noticed before.

Ventilation and power make no difference for these errors, i would suggest you reinstall the game, if that doesn’t work, do a factory reset on the console, then open a support ticket for replacement.

It sounds like you have a memory leak issue possibly caused by corrupt game or system software. It can also be bad RAMchips. As it becomes “full”, it “pukes” by crashing and going into protect mode shutting down.