Xbox Series S Online Connection Issues

Hi and thanks for reaching Xbox gamer's community. My name is Josef.
Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you.
I'll be happy to assist you out today.

Buddy, did you try performing a power cycle on your console to see if the issue persist?

1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
2. Unplug the console's power cable from the console and from the power outlet. Wait 5 minutes.
Important: Be sure to wait at least 5 minutes. This step resets the power supply.
3. Plug the console power cable back in.
4. Press the Xbox button on your console to turn it on.

If yes the other option will be perform an offline update following steps below:

https://support.xbox.com/en-US/help/hardware-ne...

In that way xbox system will be installed from scratch

Xbox series s 1tb

Via wireless wifi

The connection drops while playing online in FIFA and all games, which is annoying

I'm having the same issue but on the Xbox series s, black ops 3 won't connect to the online server. Tried the above troubleshooting and didn't help. I also cannot play the game offline because it crashes when I try.

There are a few things you can try to reduce the latency on your Xbox Series S:

Check your internet connection: Make sure your internet connection is stable and fast enough for online gaming. You can check the speed and stability of your connection by visiting a speed test website.

Restart your Xbox Series S and modem/router: Sometimes, restarting your devices can help resolve connectivity issues.

Change your DNS server: You can try changing the DNS server on your Xbox Series S to a more reliable one. Some popular public DNS servers include Google DNS (8.8.8.8) and Cloudflare DNS (1.1.1.1).

Disable network throttling: Some internet service providers (ISPs) may throttle your bandwidth when using online gaming services. You can contact your ISP to see if they are doing this and ask them to remove the throttling.

Use a wired connection: If you're using a wireless connection, try connecting your Xbox Series S to your router with an Ethernet cable. This can help improve stability and reduce latency.

If none of these solutions work, you may need to contact Xbox support for further assistance.

Hello Stoop14mc , My name is Khaji I am an independent advisor and I will be happy to help you today.

I'm sorry to hear that you are experiencing Wi-Fi connection issues with your Xbox Series S. Here are some steps you can take to try to fix this issue:

Check your Wi-Fi password: Make sure you're entering the correct password when trying to connect your Xbox Series S to your Wi-Fi network. You can check the password on your router or ask your Internet provider to provide you with the correct password if you have forgotten it.
Restart your router: Turn off your Wi-Fi router and disconnect it from the power source for a few minutes. Then turn it back on and wait for it to reboot completely. Once the router is online again, try connecting your Xbox Series S to the Wi-Fi network.
Forget Wi-Fi on Xbox: Go to the network settings on your Xbox Series S and look for the option to forget the Wi-Fi network you're trying to connect to. Then try to connect again by entering the correct password. This can help resolve incorrect authentication issues.
Check Wi-Fi signal strength: Make sure the Xbox Series S is close enough to the router to receive a strong, stable Wi-Fi signal. If you are far from the router, the signal may be weak and cause connection problems. Try moving the Xbox Series S closer to the router and see if that fixes the issue.
Update your router's firmware: Check if firmware updates are available for your Wi-Fi router and, if necessary, update it to the latest version. Firmware updates often fix compatibility issues and improve connection stability.
Reset Xbox Series S network settings: If the above steps do not resolve the issue, you can try resetting the network settings on your Xbox Series S. Go to the console's network settings and look for the option to reset settings network. Please note that this will erase any custom network settings and you will need to reconfigure your Wi-Fi connection from scratch.

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