Xbox Series S - Minecraft Dungeons online

I bought minecraft starter pack and minecraft dungeons hero edition when i bought my xbox one s and when i put in minecraft it said it was with game pass and not the CD and i didnt get my minecoins and also i bought minecraft dungeons hero editition entered
the code it said it was the hero edition but when i played it i got nothing and it was normal minecraft dungeons

Your code was accepted properly?

Minecraft is available on Xbox Game Pass
https://www.xbox.com/en-US/games/minecraft. Minecraft Dungeons is available thru Game Pass on Xbox and PC

https://www.xbox.com/en-US/games/minecraft-dungeons.

Minecraft, I’m playing on the Xbox series S

I bought minecraft dungeons ultimate edition

This is an xbox link to the game

https://www.xbox.com/nl-NL/games/minecraft-dungeons

Hello Mattis P, My name is David. I am an independent advisor, happy to help you today.

I'm sorry to hear that you're experiencing issues with connecting your Xbox Elite Wireless Controller Series 2 to Minecraft Dungeons. Here are a few troubleshooting steps you can try to resolve the problem:

1. Ensure that your Xbox Elite Wireless Controller Series 2 is compatible with Minecraft Dungeons. While most Xbox-compatible controllers should work with the game, it's always good to verify compatibility. Minecraft Dungeons officially supports Xbox One, Xbox Series X|S, and Windows 10 Edition, so your controller should be compatible.

2. Make sure that your Xbox Elite Wireless Controller Series 2 has the latest firmware installed. Microsoft periodically releases firmware updates for their drivers to improve performance and address any bugs or compatibility issues. You can update the controller's firmware through the Xbox Accessories app on your Xbox console or Windows 10 PC.

3. Connect the controller via USB: If you haven't already, try connecting your Xbox Elite Wireless Controller Series 2 to your Xbox console or PC using a USB cable. This can help establish a direct connection and ensure that the controller is recognized by the system. If the controller works when connected via USB, it indicates that there may be an issue with the wireless connection.

4. If you're using the controller wirelessly, try re-pairing it with your Xbox console or PC. On the console, press and hold the pairing button on the front of the console until the Xbox button starts flashing. Then, press and hold the pairing button on your controller until the Xbox button on the controller flashes. Allow them to sync and establish a connection.

5. Close Minecraft Dungeons completely and restart both the game and your Xbox console or PC. Sometimes, a simple restart can resolve temporary glitches and allow the controller to be recognized.

6. Once you're in Minecraft Dungeons, navigate to the game's settings or options menu. Look for controller settings and ensure that the input method is set to "Controller" or "Gamepad" instead of "Keyboard and Mouse." This will ensure that the game recognizes the controller input.

If none of these steps resolve the issue, I recommend reaching out to the official Minecraft Dungeons support team for further assistance. They will have access to specific troubleshooting steps and can provide more personalized support.

Best regards.