Xbox Series S Lagging and shuttering games even in Offline

For such cases, our suggestion here, attempt a Soft Factory Rest Xbox Support by selecting the following:
Reset and keep my games & apps. You should use this option as your primary choice when troubleshooting. It will reset the OS and delete all potentially corrupted data without deleting your games or apps.

For such cases, our suggestion here, attempt a Soft Factory Rest Xbox Support by selecting the following:
Reset and keep my games & apps. You should use this option as your primary choice when troubleshooting. It will reset the OS and delete all potentially corrupted data without deleting your games or apps.

this thing started from Xbox One X , after that I bought Xbox One S but the same thing happened in that too

then I bought Series S and again the same thing is happening to the new series S as well

I did every troubleshooting out there but that damn problem is still there , practically unplayable condition

can you imagine when I turned off internet and start game in offline mode still game lagging like hell

tell me what to do now ?

I am truly sorry t now about this. The best thing to do for your case would be to get in touch with the online support. Access Contact us | Xbox Support, follow the instructions after clicking on the green button "Contact us" and choose to get help either from an online chat agent or request a callback. Make sure the region on the support website is set to your correct region in order not to find issues with the steps.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Rhys

Are you experiencing lag issues with the consolencojneftee to online - multiplayer games only or with all your games even if you're offline?

What Xbox console do you have?
Xbox One, Xbox One S or Xbox Series X/S

And, what did you tried so far to fix this?
In that way I can advise you different things or how to proceed

Today I've seen a very strange thing !!!!

I tried GTA V multiplayer and it lags and shutters like hell then my connection lost to the server and return back to single player mode

and guess what SP running very smooth no lags at all

then I tried FIFA 20 , in ultimate team the game was so laggy , weird animation and frame skipping but when I lost the connection and run offline kick off game was very good

EA checked my trace routes and said everything is fine from my ends

is this Xbox Live issue ??