Xbox Series S Keeps trying to install games

Hello Josef, Thanks for your reply

Yes, The console is up to date.. and yes I've tried install it remotely but same thing

I've tried using game pass app and xbox app to install it, I've tried hard restart, changing language and region, Resetting with keeping games and apps, using another account, but all failed to fix the issue.

My opinion is that somehow the store is mistaken and trying to install the series S/X version in my xbox one console, perhaps there's a bug making the store thinking this is series s and when I try to install the game it realizes that this is not compatible, but won't install the Xbox one version of the game as the store thinks this is series s

But it's just my opinion and most likely I'm wrong

Thanks again

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

That’s odd because that shouldn’t happen. I have here steps that we can try, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE​​​
​​​
"1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​
2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​"

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

"Press the Xbox button to open the guide.
Select Profile & system > Settings > System > Console info.
Select Reset console.
Reset and keep my games & apps."

Keep I'm mind only digital games work on the series s

Not physical disc games that are installed

Keep in mind only digital games can work with series s consoles

Blurry installs will not work

Thank you for the reply.

The FAQ states the following:

• If you’re playing from disc on Xbox Series X|S, you’ll need to keep the disc inserted to play that game.
  

This implies if I bought a disc and installed on my xbox one, I would require the disc to play on my Series S. However the Series s is discless. I don't understand how a physical disc can state smart delivery for the Series S.