xbox series S is a referb, doesn't allow me to play online games smoothly

Discus and support xbox series S is a referb, doesn't allow me to play online games smoothly in XBoX on Consoles to solve the problem; current xbox series s only plays game in "glitch" mode. i can't play with parties, i can't play a game without the non-stop glitches. either fix your... Discussion in 'XBoX on Consoles' started by purpleSnorkle, Jun 30, 2022.

  1. purpleSnorkle
    purpleSnorkle Guest

    xbox series S is a referb, doesn't allow me to play online games smoothly


    current xbox series s only plays game in "glitch" mode. i can't play with parties, i can't play a game without the non-stop glitches. either fix your servers, or refund the price of my xbox, and the months of 'gold' membership (which is a joke) for the past months. i'll use the money for a ps5.

    or ... your bosses can continue to be complete [mod removed] and take the money w/o providing real value.

    send it up the chain

    yours truly,

    [very unhappy consumer]

    :)
     
    purpleSnorkle, Jun 30, 2022
    #1
  2. Kathy A. Win User

    xbox series S is a referb, doesn't allow me to play online games smoothly

    Hello purpleSnorkle,

    We have not heard anything from you since our last reply. Please do not hesitate to create a new thread if you have new concerns. We hope that we have answered the issue you reported to us. We personally understand that finding time to work on this matter can be a little difficult to manage. Thus, we would like to let you know how much we appreciate your patience and most importantly the time you have dedicated to post here in Xbox Forums.

    Regards,

  3. Kathy A. Win User

    xbox series S is a referb, doesn't allow me to play online games smoothly

    Hello purpleSnorkle,

    We understand your sentiment with your experience in playing online games using Xbox Series S. This is not the experience that Microsoft wishes you to have. Let us check on this together and sort this out in timely manner.

    Based on your description, you experience glitches with the game and does not allow you to do multiplayer. To help you with your concern, we would like to ask for few details however should you choose to process refund for the subscription and product please see the reference below:

    May we ask for a screenshot of the issue? Please conceal any personal information.

    May we ask for the NAT Type and Multiplayer settings in your Xbox Console? Here are the steps:

    1. Press the Xbox button to open the guide.
    2. Select Profile & system > Settings > General > Network settings.
    3. Check NAT Type and Multiplayer.
    4. Let us know if you notice any error message/code.
    When did this issue happen? Did we install recent update in your Console?

    Refund process:

    Please go to this link and read the notes for refund request - Request a refund for digital games | Xbox Support.

    Here are some resources that you may check for your reference:

    Network settings on the Xbox console | Xbox Support

    Troubleshoot your Xbox network connection

    NAT type on Windows displays "Teredo is unable to qualify" | Xbox Support

    Troubleshoot NAT errors and multiplayer game issues | Xbox Support

    How do multiplayer games and communication work for cross-network play? | Xbox Support

    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  4. Kathy A. Win User

    xbox series S is a referb, doesn't allow me to play online games smoothly

    Hello purpleSnorkle,

    We have noticed that you have not responded to our last message. We would like to know whether the issue you have raised with us is still ongoing. If yes, please let us know so that we can continue our conversation.

    Regards,

  5. Me Ali1 Win User

    Xbox

    I own the game on the Xbox series x but it won't allow me to connect the game to my profile which is on the Xbox series x and so it does not let me play online, If that makes sense.
  6. UtdIlyas Win User

    SONIC UNLEASHED TO GET XBOX SERIES X/S FPS BOOST

    it's already runs smoothly at 30fps on series x and s
Thema:

xbox series S is a referb, doesn't allow me to play online games smoothly

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