Xbox series s high ping issue. Please help

I am having a the same issues. Although my ping spikes aren't as significantly high as yours. I have the best Internet coverage available that Xfinity has to offer. The more this becomes an issue for me the more I am considering to switch my console from a Xbox Series S to an X. My question is will this solve anything?

Looks like this issue is back.....been fine for weeks. I'm on 100/100 fiber with Endeavor now. High pings tonight to the xbox IPs, normal to everywhere else. Help, please?

I see. The problem I’m facing however is that I cannot set up remote access to my Xbox because of the excessive Ping. I guess you could well be right that the Ping measurement is inaccurate, but my Xbox believes it so won’t play ball

Hello again, this is really weird but at least we know that the wi-fi card of your console is good, because it connected normally by 4G and had no packet loss.

What I can suggest to eliminate any issue in the console at once would be to test your console on wif-fi and network cable, but on another network of some friend, or family member who has some different ISP provider.

HI there,

thanks for your reply. The slow ping I refer to is from the Xbox’s Network Statistics test. This is prompted by my trying to set up remote play/access which is ‘not allowed’ as my Latency is too slow.

At your suggestion I connected the xbox to my cell’s 4G. The ping leapt up to ~300ms and ~600ms on the two tests I did, but the packet loss fell to 0%.

FWIW, I have tried connecting only the xbox to the network, and I still get the same results - 150-160ms ping and 100% packet loss.