Xbox Series S crashes after loading Minecraft world

zman73 · Apr 6, 2021

This is also happening with other games too but not all. Minecraft is of my main concern as that is the one the family is most concerned about. The issue happens after launching the game and the world is loading, as soon as the world starts to appear BOOM the Xbox crashes and needs to be manually restarted.

Please Help!!!!

:)

XBF Zineb F

Hello there @zman73, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. The crashing or freezing of a certain game/apps is generally related to the network which is why I will provide you with the official link to all the troubleshooting steps that can help sort this out for you. Before going through the troubleshooting steps mentioned on the link I was referring to, I would like you to go through the following steps to clear your Mac address and perform a quick power cycle:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

In case the issue still persists after the previous steps have been performed, here is the official link to all the troubleshooting steps that can help sort this out.

The link: Troubleshoot your Xbox One network connection | Xbox Support

In case the troubleshooting steps mentioned on the previous link weren't helpful, I have another link for you that could help you take care of the situation! Here is another and a more narrow link related specifically to game crash, and game freeze related issues:

The link: Troubleshoot game issues on Xbox | Xbox Support

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

bitebug2003.

Crashing to desktop 4 times during load screens Xbox series S

mehrsasalemi

Hello. I just upgrade from xbox one to xbox one s 1TB. But after running minecraft, I'm a bit confused.

On xbox one S, after loading world minecraft randomly freezes and returns to home screen.

On first xbox one 500gb is everything ok.

Any ideas?

TischKlub980

On my Series S its crashing too. Often when cruising thru the world.

Habrik

Hello. I just upgrade from xbox one to xbox one s 1TB. But after running minecraft, I'm a bit confused.

On xbox one S, after loading world minecraft randomly freezes and returns to home screen.

On first xbox one 500gb is everything ok.

Any ideas?

Any idea or do you have same problem?

Xbox Series S crashes after loading Minecraft world