Xbox Series S + controllers WRONG warranty time

Discus and support Xbox Series S + controllers WRONG warranty time in XBoX on Consoles to solve the problem; Hi, I bought XSS consoles in a set with an additional controller. Registered his devices (3 devices) Console is set (console + controller) +... Discussion in 'XBoX on Consoles' started by CactusLW, Nov 10, 2021.

  1. CactusLW
    CactusLW Guest

    Xbox Series S + controllers WRONG warranty time


    Hi,

    I bought XSS consoles in a set with an additional controller.

    Registered his devices (3 devices)



    Console is set (console + controller) + extra controller



    The warranty time in the system is shorter than the one indicated in my invoice for the purchased products, could someone please help me?



    How can I improve it?

    :)
     
    CactusLW, Nov 10, 2021
    #1
  2. CactusLW Win User

    Xbox Series S + controllers WRONG warranty time

    How much shorter are we talking here? The Consoles and controllers come with a 1 year warranty, although the controller and console may show a slightly different warranty time (my controller is 2 weeks less than the console..however they are 6 and 8 weeks respectively longer than the 12 months)
    yes yes, I know that the manufacturer's warranty for accessories is 1 year and for consoles 2 years



    However, the manufacturer's warranty in the system is approximately 4 months shorter than on the proof of purchase
  3. Georges C. Win User

    Xbox Series S + controllers WRONG warranty time

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello CactusLW, sometimes the guarantee may not come accurate in the system because after the console goes to the store the micrsoft system does not know how long it takes to be sold.

    I don't know where you are, but if you're in the U.S or Canada, the warranty is 01 year for consoles and 90 days for accessories like controls.

    If you wanted to make a warranty fix on the system you will have to contact Xbox support, as this forum is public viewing and unfortunately as independent consultants we do not have access there is some data, and neither your account to be able to do this procedure.

    https://support.xbox.com/en-us/contact-us
  4. coleberndt Win User

    Xbox Series S Controller

    Noted, thank you I will do that. How long is the warranty on the controller that comes with the xbox series s?
  5. BillSalouf1 Win User

    Xbox Elite 2 controller warranty issues.

    I bought Xbox Wireless Elite Series 2 Controller, Here in EU (Greece) all controllers have 1 year warranty and the Series X/S consoles 2 years.
  6. Perosn12 Win User

    Right stick when pressed does not register. Although my controller is out of warranty is there any fixes I could try?

    Pretty sure its the series s controller with the full dpad instead of the classic xbox one version. It is out of warranty
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Xbox Series S + controllers WRONG warranty time

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